We are committed to protecting your personal data and ensuring that it is processed fairly and lawfully. Information you provide to us will be processed in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 (DPA 2018) and subsequent legislation.
The following information relates specifically for services provided by the Dudley Council Public Health - Children and Young People’s Team. Your personal data may be collected directly by the Children and Young People’s Team or by an organisation that we commission to provide the following services and programmes:
Family Nurse Practitioners
Healthy Pregnancy Support Service
Midwives
Dieticians
Home Start
Health Visitors
Breastfeeding Support
School Nurses
National Child Measurement Programme (NCMP)
Child Weight Management Programme
Stop Smoking support for Young People
Young People’s Drug and Alcohol Service
Young People’s Sexual Health Services
KOOTH
Tier 2 Positive Steps Team
Healthy Settings Award
Inclusive Activezone
Free Swimming
Smoking Prevention
Relationships and Safeguarding Education
Health Related Behaviour Questionnaire
Young Health Champions
Triple P Parenting Programme
Fizz Free February
Video Interactive Guidance (VIG)
Dudley Council Public Health team has a legal duty to protect and improve the health and wellbeing of people in the Dudley Borough. The processing is necessary for the performance of this task carried out in the public interest and for compliance with a legal obligation as set out in the Health and Social Care Act 2012. This meets the requirements of Article 6(1)(e) of the UK GDPR (Lawfulness of processing) and Section 8 of Part 2, Chapter 2 of the DPA 2018 (information processed for the performance of a task carried out in the public interest or in the exercise of the controller’s official authority). To support this, we use data from a range of sources. We use this data to:
provide services to meet your needs
provide you with signposting, relevant advice and information and onward referral
monitor, plan, and evaluate our services
measure the health, wellbeing and care needs of specific geographical areas and population groups
understand more about the nature, causes and outcomes of disease
Children’s Services uses Power BI as a business intelligence analysis tool that can handle hundreds of thousands of lines of raw data and add value by categorising, calculating and visualising information to give insight.
Working with colleagues in Children’s Services, interactive business intelligence dashboards have been developed to provide analysis into things like, number of service users, number of children in need, different types of interventions applied etc.
These insights can be shared with those members of staff who need the analysis to help Children’s Services improve service operations. Access to personal identifiable level data is restricted to those who have a lawful basis to access it.
To provide you with our services we need to record and hold information that includes personal and sensitive characteristics such as:
your name, address, date of birth, and contact details
your religion, racial or your ethnic background
your gender or sexuality
your reasons for needing a service including health and lifestyle information
service monitoring and observations about you and your needs
Where “Special Category” information is being processed Article 9(2)(i) of the UK GDPR requires it to be necessary for reasons of public interest in the area of public health. This is further supported by Schedule 1, paragraph 3 of the DPA 2018.
A policy document is in place in accordance with Article 5 of the UK GDPR explaining how we process and look after this type of data.
With your consent we will process videos of you and your infant/child for the purpose of the Video Interactive Guidance (VIG) work. Videos are kept securely and confidentiality for the period of the VIG intervention only, and then deleted.
To help us fulfil our legal obligations, we receive information from NHS Digital, UK Health Security Agency and Office for Health Improvement and Disparities. Civil Registrations (Births and Deaths) data includes:
postcode of usual residence
place of birth text and postcode, postcode of place of death
NHS number Version 2 14/06/2018
date of birth, date of death, date of registration
maiden name, name of certifier, name of coroner
birth weight, cause of death
We collect and process births and deaths data in order to measure and monitor the health, wellbeing or care needs of the population and to protect the health of the local population. The legal basis for the use of this data is section 42(4) of the Statistics and Registration Service Act (2007) as amended by section 287 of the Health and Social Care Act (2012) and regulation 3 of the Health Service (Control of Patient Information) Regulations 2002.
Dudley Council uses particular identifiers such as pin numbers and NHS numbers in order to carry out its functions. Pin numbers enable the council to process and distribute data in government statutory returns without identifying individuals.
Wherever possible we ensure that you cannot be identified in the data unless it is necessary.
Details, such as name or date of birth, are removed to prevent identification of you or your personal information is adapted to remove any obvious means of identifying you and replaced with an identification number (e.g. your NHS number is replaced with a unique identifier). This process allows you to be distinguished within a dataset without revealing your identity.
The information you provide to access our services will be shared with other relevant organisations and agencies for the purposes of onward referral but in this case we will make this clear to you at that time, tell you who we will share it with and ensure that we have your consent before it is shared. Information will not be shared with any other third parties unless required by law. You can refuse permission for us to share your information, however, this may limit how much we may be able to support you.
With your consent, the outcomes of a Video Interactive Guidance course may be shared with relevant professionals working with you. The video clips belong to you and will be shared with you. Once the VIG intervention is completed the video clips will be deleted. However, for those undertaking VIG training, the trainee will seek your consent to share your video clips with their supervisor, for training purposes only. These video clips will be deleted as soon as VIG training is completed.
The information provided will be kept in accordance with our retention policy. Details of this are available by contacting information.governance@dudley.gov.uk
We are committed to protecting personal data and have data policies and procedures in place to ensure that it is safeguarded.
Any personal identifiable data is sent or received using secure email . All data is stored electronically on encrypted equipment and is managed using the principles of confidentiality and data protection. The number of staff accessing and handling such data is limited to only those key professionals named on relevant signed information sharing agreements (where applicable), all undertake regular training about data protection and managing personal information. In relation to births and deaths, the data will only be processed by Dudley Council employees in fulfilment of the public health function, and will not be transferred, shared, or otherwise made available to any third party, including any organisations processing data on behalf of Dudley Council or in connection with their legal function.
National Data Opt-Out and use of NHS data.
Whenever you use a health or care service, such as attending Accident & Emergency or using Community Care services, important information about you is collected in a Care or Patient record for that service. Collecting this information helps to ensure you get the best possible care and treatment. The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with:
improving the quality and standards of care provided
research into the development of new treatments
preventing illness and diseases
monitoring safety
planning services
This may only take place when there is a clear legal basis to use this information. All these uses help to provide better health and care for you, your family and future generations. Confidential patient information about your health and care is only used like this where allowed by law.
Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information isn’t needed.
You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt out your confidential patient information will still be used to support your individual care. To find out more or to register your choice to opt out, please visit Your NHS Data Matters. On this web page you will:
See what is meant by confidential patient information
Find examples of when confidential patient information is used for individual care and examples of when it is used for purposes beyond individual care
Find out more about the benefits of sharing data
Understand more about who uses the data
Find out how your data is protected
Be able to access the system to view, set or change your opt-out setting
Find the contact telephone number if you want to know any more or to set/change your opt-out by phone
See the situations where the opt-out will not apply
You can change your mind about your choice at any time.
Data being used or shared for purposes beyond individual care does not include your data being shared with insurance companies or used for marketing purposes and data would only be used in this way with your specific agreement.
Opting out of the use of your information
You have the right to opt out of Dudley Council, Public Health receiving or holding your personal identifiable information. There are occasions where service providers will have a legal duty to share information, for example for safeguarding or criminal issues. The process for opting out will depend on what the specific data is and what programme it relates to. If you would like further information about opting out of the use of your information, please contact The Children and Young People’s Team on 07825 175190 or email CYPTeam@dudley.gov.uk
Your rights
The law also gives you a number of rights to control how we use your personal and special category information. If you would like more information on your rights, please see the Council's Corporate Privacy Notice.
Further information
If you have any worries or questions about how your personal information is handled, or to exercise any of your rights please contact our Data Protection Officer at information.governance@dudley.gov.uk or by calling 0300 555 2345.
You can also make a complaint to the Information Commissioner’s Office if you are unhappy with how the council has handled your personal data. You can contact the ICO via ICO Contact Us.