If you would like to contact housing services we suggest you telephone.
Customers wishing to discuss housing related issues in person, should visit Dudley Council Plus, Castle Street, Dudley, 0300 555 2345, and speak to an advisor.
Repairs should be reported to the Repairs Management Centre on 0300 555 8283, online at www.dudley.gov.uk, via DigiTV or by using one of the convenient freephones at key locations.
If you wish to talk to an advisor face to face you can visit us at:
Brierley Hill – ground floor, Brierley Hill Library, 122 High Street, Brierley Hill, DY5 3ET – open weekdays 9am to 5pm
Dudley - Dudley Council Plus, Castle Street, Dudley, DY1 1LQ – normal office hours Monday to Friday and Saturday morning
Halesowen - fifth floor, Halesowen Library, Queensway Mall, The Cornbow, Halesowen, B63 4AZ - open weekdays 9am to 5pm
There are 'freephones' in various locations around the borough, so that you can call us. The 'freephones' have been located in special booths clearly identifiable as Dudley Council freephone. All you have to do is pick up the phone. No need to dial. No money to pay. Then just select from the options given.
Look out for the Dudley Council freephone posters which will be displayed at each location.
Freephones are available at: