Consultations are where you have your opportunity to have your say.
Current consultations
Your Rights, Your Voice — Housing Engagement Strategy
Learn about your rights as a Dudley MBC tenant and have your say on:
- how we engage and work with you
- how we listen to you
- how we communicate with you
We are holding drop-in sessions if you want to find out more:
Tuesday 7 July, 4pm to 7pm
Brierley Hill Neighbourhood Learning Centre
Hill Street
Brierley Hill
DY5 2UE
Thursday 9 July, 4pm to 7pm
Halesowen Housing Hub
Block 11 Andrew Road
Halesowen
B63 4TT
Thursday 16 July, 4pm to 7pm
Baylie Court Community Room
Green Street
Stourbridge
DY8 1TY
Tuesday 21 July, 4pm to 7pm
Netherton Housing Hub
1 St Giles Street
Netherton
DY2 0PR
Thursday 23 July, 4pm to 7pm
Sedgley Community Centre
Ladies Walk
Sedgley
DY3 3UA
Monday 3 August, 4pm to 7pm
3 St James Road (Room Ga)
3-5 St James Road
Dudley
DY1 1HZ
Thursday 6 August, 6pm to 7pm
Online session — please emailfor the link or call 01384 815168
Repairs Policy Consultation
We are looking for your feedback to help us develop the new Housing Repairs and Maintenance Policy. The closing date for your replies will be Sunday 23 August.
The aim of the policy is to ensure that all council-owned homes are kept safe, secure, and fit for habitation by clearly setting out repair responsibilities, service standards, and response times, in line with relevant housing legislation and national good practice.
Specifically, the policy aims to:
- Clarify which repairs are the responsibility of the landlord and which are the responsibility of the tenant
- Ensure repairs are reported, prioritised, and completed within agreed timescales
- Protect the health, safety, and wellbeing of tenants, particularly in relation to emergencies, damp, and mould
- Deliver a fair, consistent, and transparent repairs service
Support compliance with statutory duties and regulatory requirements - Promote good communication, accountability, and customer satisfaction
If you are a Dudley MBC tenant or leaseholder and want to take part in the consultation, please contact the Tenant Engagement Team or on 01384 815168 and we will provide you with the survey.
The Customers Guide to Dudley Council’s Repairs Responsibility
We are looking for your feedback to help us review the Customers Guide to Dudley Council’s Repairs Responsibility.
- The closing date for your replies will be Sunday 23 August.
The aim of the guide is to explain our responsibilities as a landlord and your responsibilities as a tenant in maintaining and repairing your home.
If you are a Dudley Council tenant and would like to take part in the consultation, please contact the Tenant Engagement Team or on 01384 815168.
Please note, the guide does not apply to tenants in Sheltered Schemes who have different repair responsibilities. Further information will be available from your Scheme Manager.
Voids Standards Consultation
Dudley MBC, Housing & Assets Group is reviewing its Voids Standards. To help us shape the standards, we would like your views on what is important to you.
We aim to manage void (empty) properties efficiently, compliantly and to an agreed lettable standard. A property is classed as a void when no current (‘live’) tenancy is running at the address. The void period is the time between one tenancy ending and the next commencing. Our aims are to:
- minimise rent loss by reducing void length and repair costs
- make clear the lettable standard so staff and contractors know the condition required
- ensure all voids are legally compliant at let
- monitor standards and customer satisfaction with new homes
Complete the survey by Sunday 23 August 2026 for your feedback to be counted. Your views are very important to us and are invaluable in helping us to deliver the best possible service we can.
Past consultations
01 Estate Walkabout Policy - 02/04/2026
Consultation for readers panel to check the readability of the policy and provide feedback.
02 Dudley Voice Engagement - 02/04/2026
Review of residents signed up to engagement groups to improve our service and increase data quality collection.
03 Reader Panel Engagement - 07/04/2026
Review of residents signed up to engagement groups to improve our service and increase data quality collection.
04 Transitional Support Fund - 24/04/2026
Service Charges were brought in in January 2025, and alongside the charges a 'transitional support fund' was launched. Uptake for the fund has been low and we wanted to promote awareness of the Service Charges support fund.
05 Communication Group Engagement - 10/04/2026
Review of residents signed up to engagement groups to improve our service and increase data quality collection.
06 Regent St drying area regeneration - 10/04/2026
Tenant consultation regarding drying area to collect ideas and opinions for what could be done with the space.
07 Block Champion Engagement - 13/04/2026
Review of residents signed up to engagement groups to improve our service and increase data quality collection.
08 Sheltered Housing Newsletter - 13/04/2026
Consultation for readers panel to check the readability of the newsletter and provide feedback.
09 Sheltered Housing Newsletter - 14/04/2026
Consultation for Communications Group to provide input to the newsletter and provide feedback.
10 Engagement Opportunities Descriptions - 14/04/2026
Consultation with the Communications Group to review the descriptions for engagement groups. To ensure clarity for the engagement opportunities provided by the Tenant Engagement Team.
11 Getting Involved newsletter - 2nd edition - 24/04/2026
Consultation for readers panel to check the readability of the newsletter and provide feedback.
12 High Rise Electronic Noticeboards demo consultation 10/04/26
Consultation with engaged tenants to review demonstration of noticeboard products available.