Coronavirus

Advice and Information

Dudley Council the historic capital of the Black Country
Dudley Skyline

If the event took place in the Dudley Borough you can apply to us for a certificate. We hold registers for births, marriages, civil partnerships and deaths that occurred from 1st July 1837 to the present day. For events that took place elsewhere you will need to apply to the relevant register office.

Please complete the on-line application form. This is the quickest and easiest way to order a certificate. This service requires an online payment. After you submit your form you will be taken to our secure payment facility to pay for the requested service.

You should read the fees and services information below before starting your online application to enable you to decide which service you require. We offer a standard 5 day service and a priority same-day service. For added security and peace of mind, we post all our certificates by Royal Mail 'signed for 1st class' service. Royal Mail aims to deliver the next working day, but this is not guaranteed and deliveries can take longer.

Death certificates

If you require death certificates they can be ordered using our standard certificate service. They cost £11 per certificate plus a £2.50 postage fee per application for up to 5 certificates.  This increases for larger quantities.

If you are ordering death certificates from a registration completed during the last week, your certificates will be issued and posted the day your application is received provided that it arrives before 12 noon. Applications received after 12 noon will be issued and posted the next working day. (Monday to Friday, excluding Bank Holidays). You DO NOT need to use the ‘same-day’ £35 service for recently registered deaths.

Delivery: For added security and peace of mind, your certificates will be posted using Royal Mail ‘signed for 1st class’ delivery service, which aims for, but does not guarantee, to deliver the next working day delivery.

If you require your certificate(s) urgently, you can request them to be sent using Royal Mail Special Delivery guaranteed to be delivered by 1pm the next working day (Monday to Friday). This option can be added once you have completed the application form.

Guaranteed next day delivery costs £8. You will be shown how to do this once you have completed the application form and paid for your certificates - a further £5.50 (reduced from £8 because you will have already paid the £2.50 standard postage fee) will be payable for this added service, covering all of the certificates in your order.

Your certificates will need to be signed for on delivery

Standard fees and service

Standard service for all birth, death, marriage and civil partnerships certificates issued from archived records - £11 per certificate plus a £2.50 postage fee per application for up to 5 certificates.  This increases for larger quantities. See above for ordering certificates for deaths registered in the last week.

Applications for certificates from archived records (all events registered more than one week ago) will be processed within 5 working days (Monday – Friday, excluding Bank Holidays). However, please allow up to 10 working days for family history certificates.

*PLEASE NOTE:  Due to Coronavirus there may be a delay in producing standard certificates 

Delivery: For added security and peace of mind, your certificates will be posted using Royal Mail ‘signed for 1st class’ delivery service, which aims for, but does not guarantee next working day delivery.

If required, you can request them to be sent using Royal Mail Special Delivery guaranteed to arrive by 1pm next working day delivery (Monday to Friday), then this option can be added once you have completed the form above. Please note that certificates from archived records will take up to five days to produce before they are posted.

Guaranteed next day delivery costs £8. You will be shown how to do this once you have completed the application form and paid for your certificates - a further £5.50 (reduced from £8 because you will have already paid the £2.50 standard postage fee) will be payable for this added service, covering all of the certificates in your order.

Your certificates will need to be signed for on delivery.

Same-day fees and service

Same-day service - £35 per certificate - please note that this service is NOT required for death certificates issued following a registration, which will be produced the same working day we receive the application (up to 12 noon) as standard for £11 each.

If you need your certificate quickly we offer a same-day production service.  Applications received by 12 noon will be processed and posted the same day using Royal Mail 'signed for 1st class' which aims to deliver the next working day.  This service is available Monday to Friday except for Bank Holidays.

Applications received after 12 noon will be processed the next working day.

For added security and peace of mind, your certificate(s) will be posted using Royal Mail ‘signed for 1st class’ delivery service, which aims for but does not guarantee next working day delivery. This is included in the £35 fee.

If you want to guarantee delivery we offer the option to add Royal Mail Special Delivery which is guaranteed to arrive by 1pm the next day. This option can be added once you have completed the form above.

You will be shown how to do this once you have completed the form and paid for your certificates - a further £8 will be payable for this added service, covering all of the certificates in your order.

Your certificates will need to be signed for on delivery.

Your application

If we do not think we have the correct registration in our records we will contact you and arrange a speedy refund.  Please include an email address and daytime contact number in your application in case we need to contact you to discuss your application.

We cannot accept applications in person or by post.

When using the on-line application form, please take a note of the payment reference number in case you have to contact us about your payment.

Short copies of birth certificates are not suitable in all application processes, such as passports, and it may be more appropriate to order a full (standard) certificate.  A short birth certificate only shows the name, date and district of birth; a full (standard) birth certificate shows all of the information recorded in the registration including parents' details.

Certificates outside of Dudley Borough

For events that did not take place in Dudley Borough you will need to contact the relevant register office for the district where the event occurred.

If you are unsure whether the event occurred in Dudley Registration District on-line indexes for Dudley Borough records are available here to assist you.

Adoption Certificates

The General Register Office for England and Wales holds the adopted children's register.  Please visit their website if you require further information.  If you have been legally adopted through a court, the adoption certificate is the document required for all official purposes in place of a birth certificate.

Data Protection

We will use the data you provide for the sole purpose of this application.  Your personal details will be retained for two years and will not be passed to other parties or used for any other purposes.

Useful Links

We have also included links to the General Register Office in Scotland and Northern Ireland.

The centres below provide free public access to a complete set of the GRO Indexes in microfiche format.  As well as the Birth, Marriage and Death indexes for the whole of England and Wales,  indexes are available for recent events, the Adopted Children's Register, Civil Partnerships and events which have been registered overseas.

A full set of the indexes, can be found at:

  • Birmingham Central Library
  • Bridgend Reference and Information Library
  • City of Westminster Archives Centre
  • Manchester City Library
  • Plymouth Central Library
  • The British Library
  • The London Metropolitan Archives

It should be noted that it is not possible to obtain a certificate at any of the locations listed above although some offices may provide internet access to the GRO online ordering service.

Contact

The easiest way to contact us is by email at register.office@dudley.gov.uk. If you prefer to speak to us, please telephone 01384 815373.  Please note our lines tend to be quieter in afternoons, however if we are not able to answer your call you will be diverted to Dudley Council Plus who may be able to help you, and if not, they will take a message so we can call you back.