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Household Support Fund

Due to predicted high demand, applications for the Household Support Fund have now closed. Further support can be found on our Cost of Living and Household Support pages

If the event took place in the Dudley Borough you can apply to us for a certificate. We hold registers for births, marriages, civil partnerships and deaths that occurred from 1st July 1837 to the present day. For events that took place elsewhere you will need to apply to the relevant register office.

Please complete the online application form. This is the quickest and easiest way to order a certificate. This service requires an online payment. After you submit your form you will be taken to our secure payment facility to pay for the requested service.

You should read the fees and services information below before starting your online application to enable you to decide which service you require. We offer a standard 5 day service and a priority same-day service. For added security and peace of mind, we post all our certificates by Royal Mail 'signed for 1st class' service. Royal Mail aims to deliver the next working day, but this is not guaranteed and deliveries can take longer. Royal Mail advise to allow up to 14 days. Please add on 'special delivery' if you want to guarantee delivery and track your item.

Please note that a maximum of 5 certificates are sent per envelope. If you order more than 5 certificates they will be sent in separate packages and may arrive on different days.

IMPORTANT: Please note that postal delays may occur. Increased demand on Royal Mail can also cause delays during December.

12 July 2024 - There will be some road closures in Dudley due to the Grand Prix cycling event taking place on this day. No post will be sent on 12 July, Friday's post will be dispatched the following Monday. We apologise for any inconvenience. 

Useful Links

We have also included links to the General Register Office in Scotland and Northern Ireland.

The centres below provide free public access to a complete set of the GRO Indexes in microfiche format.  As well as the Birth, Marriage and Death indexes for the whole of England and Wales,  indexes are available for recent events, the Adopted Children's Register, Civil Partnerships and events which have been registered overseas.

A full set of indexes can be found at:

  • Birmingham Central Library
  • Bridgend Reference and Information Library
  • City of Westminster Archives Centre
  • Manchester City Library
  • Plymouth Central Library
  • The British Library
  • The London Metropolitan Archives

It should be noted that it is not possible to obtain a certificate at any of the locations listed above although some offices may provide internet access to the GRO online ordering service.

Contact Us

The easiest way to contact us is by email. If you prefer to speak to us, please use the telephone number.


Telephone: 01384 815373

Please Note: Our lines tend to be quieter in the afternoons, however if we are not able to answer your call you will be diverted to Dudley Council Plus who may be able to help you. If not, they will take a message so we can call you back.