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Licensing of activities involving animals

You need to be inspected and licensed by Dudley Metropolitan Borough Council before you can operate any of the following activities:

  • Selling animals as pets
  • Providing or arranging provision of boarding for cats or dogs – this includes dog kennel boarding, cat boarding, home dog boarding and day care for dogs
  • Dog breeding
  • Keeping or training animals for exhibition
  • Hiring out horses

Before applying for a licence, please ensure to carefully read the guidance for the specific activity you are applying for, available at:

Apply for or renew a licence

We aim to issue a decision on an application within 10 weeks of receiving a new licence application. However, it is possible that the process may take longer, for example, if further information is needed from the applicant or if it's difficult to arrange the inspection.

Licence holders must apply to renew a licence at least 10 weeks before their current licence expires. This is to avoid incurring a break in the licensable activity, if they wish to continue to operate the licensable activity.

Email your application/renewal to: EnvSafetyHealth.DUE@dudley.gov.uk

Alternatively, print your application form and send it to:

Dudley MBC - Environmental Health & Trading Standards
Environmental Safety & Health
Dudley Council
4 Ednam Road
Dudley
DY1 1HL

Pay the fee over the telephone: 0300 555 2345. Please note, you will need to select to speak directly to an operator to make your payment.

Fees

Type of Activity New Application Renewal
Selling Animals as Pets £251 £205.88
Animal Boarding (Domestic Home Boarder) £225.94 £205.88
Animal Boarding £251 £205.88
Dog Breeding £251 plus vet's fees £205.88 plus vet's fees
Keeping or Training Animals for Exhibition £251 plus vet's fees where applicable £205.88 plus vet's fees where applicable
Hiring out Horses £225.94 plus vet's fees £205.88 plus vet's fees
Requesting a Reinspection £196.88 plus vet's fees where applicable

Licence length

Licences can be valid from one year to three years, dependent on:

  • compliance history of the individual applying for the licence – whether they are low risk or high risk
  • animal welfare standards the individual follows – whether they have minor failings, follow minimum standards or already operate at a higher standard

Animal activity star rating system

Minor Failings Minimum Standards Higher Standards
Low Risk 1 star rating, 1 year licence, at least 1 unannounced visit within 12 months 3 star rating, 2 year licence, at least 1 unannounced visit within 24 months 5 star rating, 3 year licence, at least 1 unannounced visit within 36 months
Higher Risk 1 star rating, 1 year licence, at least 1 unannounced visit within 12 months 2 star rating, 1 year licence, at least 1 unannounced visit within 12 months 4 star rating, 2 year licence, at least 1 unannounced visit within 24 months

New applicants who have no compliance history with the local authority or UKAS must be automatically rated as high risk. This means that the highest star rating achievable on a first inspection is 4.

The only exception to this risk-based approach is for the activity of keeping or training animals for exhibition. All licences for the activity of keeping or training animals for exhibition can be granted for 3 years and do not have a star rating. Keeping or training animals for exhibition licences do not have a star rating.

Appeal a star rating

If you think that your rating is wrong or unfair – in other words it does not reflect the animal welfare standards and risk levels at the time of inspection – you have 21 days from the date your licence was issued (including weekends and bank holidays), in which you can appeal against this. You can appeal in writing to The Public Protection Manager, Environmental Safety and Health at EnvSafetyHealth.DUE@dudley.gov.uk

For more information on the Star Rating Scheme, please visit:

Request a reinspection

Businesses with ratings of 1 to 4, who have accepted their rating and have subsequently made the improvements needed to address non-compliances identified during the previous inspection can ask for a reinspection to get a new rating.

You'll need to do this in writing and supply evidence of the improvements made. You can make your request by email at EnvSafetyHealth.DUE@dudley.gov.uk or by letter to the address at the top of your letter. Please note that a reinspection will not extend the length of your licence.

Dudley Council is currently charging £196.88 for carrying out requests for a reinspection.

Unannounced visits

At least one unannounced visit will be carried out during the term of the licence.

Public register of licensed businesses

For businesses operating from a domestic property, we can only display the first part of the postcode.

New applicants who have no compliance history with the local authority or UKAS must be automatically rated as high risk. This means that the highest star rating achievable on a first inspection is 4.

The only exception to the risk-based approach is for the activity of keeping or training animals for exhibition. Therefore, these licences do not have a star rating.

Animal welfare concerns

The RSPCA investigates complaints on cruelty or neglect.

We will investigate complaints of poor animal welfare conditions in a commercial business or if you suspect someone within the Dudley borough is operating a business without a licence.

Stray dogs

Contact us about animal activity licencing