We promote fair trading practices in Dudley, and have a statutory duty to enforce a wide range of consumer protection legislation. We also provide advice to local businesses to help them comply with consumer protection laws.
Trading Standards Officers ensure compliance with consumer protection legislation by inspecting premises, investigating complaints and carrying out proactive work. This includes product safety surveys and test purchasing exercises of age-restricted goods such as tobacco and alcohol.
Where necessary, trading standards may instigate legal proceedings against traders on matters such as unsafe goods or where traders have deliberately misled consumers.
The Chartered Trading Standards Institute's Business Companion website provides comprehensive, free guidance for businesses who need to know about trading standards and consumer protection legislation. Topics covered within the Business Companion website include underage sales, food and drink, product safety and activities regarding animals, agriculture, weights and measures and other business information.
(You can also contact us via our Business Advice line 01384 817997, please note however that we do not offer businesses contractual advice. For such matters you will need to contact a solicitor or relevant trade body if you are a member.)