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Dudley financial abuse helpline

The Scams Unit is comprised of specialist officers, trained to identify and prevent financial abuse and fraud. You can call us in confidence for free advice and support on 01384 818871.


You can ring the helpline if you have a customer or client who is:

  • Sending money overseas to a friend, relative or romantic interest
  • Needing to make unusually large withdrawals from a bank account
  • Needing money for property maintenance work
  • Paying large unexplained amounts to carers and home helps
  • Sending constant payments to prize draws and lotteries
  • Paying for vitamins and herbal remedies to be delivered to their home
  • Buying gift cards to pay for something rather than as a gift
  • Raising suspicions due to any other behaviour that indicates they may be a victim of scams

Dudley financial abuse alliance

The Scams Unit and Trading Standards have taken the lead in tackling Financial Abuse by forming the Dudley Financial Abuse Alliance. The alliance meets on a quarterly basis and consists of organisations intent on combatting the financial abuse Dudley residents are experiencing.

If your organisation would like to get involved with the Alliance then please contact the Scams Unit for further details.

Dudley financial abuse toolkit

The Dudley Financial Abuse Toolkit is a guide which is intended to be used by practitioners and members of the public, to provide information to anyone concerned that somebody they know may be a potential victim of financial abuse.

To raise a concern regarding potential financial abuse, the Adult Safeguarding alert/referral form should be completed online.  If this is not possible then the Access and Prevention team can be contacted on 0300-555-0055. 

A concern is a suspicion or allegation of potential abuse.  This may have arisen from:

  • A direct disclosure by an adult at risk
  • A complaint or expression of concern by someone else
  • An observation of abusive behaviour or an observation of the indicators of possible abuse

Dudley financial abuse alliance articles