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Important notice: Scam Calls

We have recently had reports of scam calls to some residents from an unknown number asking them to apply for a "Household Support Fund Loan".

We will not contact you and ask you to make a claim for the Household Support Fund in Dudley.

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Pension Credit: Are you missing out?

If you’re over State Pension age or know someone who is, we want to make sure you, or your family and friends, aren’t missing out on Pension Credit

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Household Support Fund Survey

We want to get feedback from the people who received money or support from the Household Support Fund. It will help us measure what worked well and what didn’t. Your feedback will help us shape how we work in the future.

Dudley Council
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Risk of losing my home

If you think that you may be at risk of losing your home, by acting quickly you could get support to help you avoid it

We try to prevent homelessness wherever possible and offer advice and support on housing options. From those that are already homeless, to those who may be at risk of losing their home. We can also help with urgent housing needs or offer guidance on available options.

Support and advice services

Dudley Street Support

Dudley Street Support provides information, advice and guidance on local agencies and services that can help households who are at risk of becoming homeless.

Shelter

Shelter can provide help and guidance if you have a problem with housing.

Citizens Advice

Citizens Advice offer impartial advice and information about housing, benefits, debt, work and more.

Centrepoint

Centrepoint can provide help and support for young people age 18 to 25 years.

Campaign against living miserably (CALM)

CALM have a guide to homelessness and have advisors on hand to offer support.

Additional support

There are also advice services that can help with the things that might be causing your homelessness or making your problem worse.

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Housing advice for 16 to 17 year olds (PDF 286.72KB)

Understanding the possession action process

Guidance updated for landlords and tenants

The Department for Levelling Up, Housing and Communities have updated their guidance for landlords and tenants about the possession action process in the county courts in England, to reflect the launch of the Housing Loss Prevention Advice Service (HLPAS).

The Housing Loss Prevention Advice Service offers government-funded legal advice and representation (legal aid) to individuals facing possession proceedings which could result in the loss of their homes.