Essential maintenance to payments
Due to essential maintenance of Dudley Council's payments system, no credit and debit card payments will be possible from 09:30 on Wednesday 19th February (including Callpay, online payments and card payments via DMBC Offices including Dudley Council Plus). It is hoped that work will be completed by the end of Wednesday 19th February at the very latest. We apologise for any inconvenience this may cause.
Making contact easy - Contacting Dudley Council is now even easier with our Dudley Council Plus service.
This single point of contact enables you to pay for and access information on any council service and raise queries about and requests for an increasing number of services. Dudley Council Plus makes it easy for you to contact and do business with the council by providing longer opening hours and choice of how to contact the council - all to suit you.
If you are unable to find the information you need, you can contact us using our General Enquiry Form below.
The service is open:
Visit the Dudley Council Plus centre at 259 Castle Street, Dudley town centre, DY1 1LQ, and speak directly to an advisor who will help you.
If you visit our centre we aim for you to see an advisor within a few minutes; at busy times, you may have to wait a little longer. The centre is warm and comfortable and is specially designed to meet the latest disability requirements.
Call Dudley Council Plus on 0300 555 2345 and speak directly to an advisor who will help you.
If you are reporting an emergency, use 0300 555 2345. If this service is closed, a recorded message will advise what you should do.