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The Civil Contingencies Act places a duty on local authorities to give advice to the public in order that they may prepare themselves for an emergency situation.

In order to ensure that the Council comply with this the Resilience & Emergency Planning section have produced a booklet which is available to download to advise people how to prepare for these situations.

Everyone should be aware that emergencies can affect individuals, families and communities without warning. The Council and Government ask all members of the community to be aware of the possibility of emergencies occurring within the locality of their homes, workplace, educational establishments or within their social activities.

In Case of Emergency (ICE) card

If you are involved in an emergency situation and are unable to give rescuers your details it is suggested you do one of two things to help yourself in these instances.

Firstly Dudley Emergency Planning Team have a credit card sized, ICE Card, available to the public, which can be filled in with your family or friends contact details so that the Emergency Services can make contact with them if you are unable to give personal details. This eventuality could happen if you are unconscious or cannot give details of allergies etc.

These Cards, as illustrated, are available from libraries within Dudley or contact us online below

Alternatively you can put the word ICE into the phonebook of your mobile phone with the contact number you wish for your closest member of family or friend, the emergency services are aware of this system, especially the Ambulance Service.

The Crisis Support Team (CST)

In the aftermath of any major incident, there is an enormous amount of distress, not only for the immediate victims and their family and friends, but also for the wider community.

The aim of the Crisis Support Team (CST) is to provide a local response to minimise the social and psychological consequences of major incidents through:

  • Practical and emotional support in the immediate aftermath to those affected by a major incident
  • Crisis support for the families of those missing or killed by a major incident, in partnership with Police Family Liaison Officers
  • Providing advice and information about longer-term care.

Dudley Council has a team of volunteers trained to give support to the community following these traumatic incidents. They can be mobilised by the Emergency Planning Team to events which affect the community within Dudley. These can be local incidents or international incidents which impact on families within Dudley and who may need support following such disasters.