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About the directorate

The service is much wider than Council housing, and includes community development, private sector housing, homelessness, housing support. Customer engagement, anti-social behaviour, assessing needs and providing support services to help people live independently in their homes. Housing also contributes in important ways to regeneration, social care and public health. There is also a focus on wider cohesion, through community safety and work to address disadvantages that affect tenants on lower incomes than others in the Borough.

Key service areas for the directorate are:

  • Neighbourhoods
  • Housing Options and Support
  • Assets and Development
  • Housing Resources
  • Housing Maintenance
  • Housing Estates and Communities
  • Community Safety

About the director, Kathy Jones

Kathy started her housing career 21 years ago working for Shelter, which is where her passion for great housing and sustainable communities first started. She joined local government in 2004, leading Housing and Homelessness services at Telford & Wrekin Council, before going on to be responsible for housing, repairs and support services in Walsall, Stafford and more recently Trafford. She joined Dudley Council in May 2022.

Kathy believes that a home is the foundation to good health, education and opportunities, and adopts an intelligence-led approach to decision making that will ensure that the development of Dudley’s housing and community services are informed by staff, partners and customers.