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Your business can be unexpectedly interrupted at any time, whether through accident, fire, flood, power outage, or the sudden loss of staff, equipment, or supplies.

Around half of all organisations without business continuity plans fail in the 12 months following a major incident. Business Continuity Management is the process of planning to ensure that in the event of this happening to you, your business is one of the half that survives and recovers.

Dudley Council’s emergency planning service provides advice and assistance on business continuity to small businesses. We are available to discuss any issues you may have, and to provide you with guidance and useful documentation to help you improve your resilience to business interruption.

For advice, guidance and templates on Business Continuity please click on the links below or if you would like to contact somebody in Dudley about accessing local advice and support please call 01384 811552, or email

Evacuation Alert System for Emergencies (EASE)

It is imperative in order to save life and injury that any evacuation is done in the most timely way.

In order to assist the Police in either giving advice or facilitating the evacuation of a Town Centre the Council has set up a FREE Text Messaging Service.

This service, which can be instigated by sending a message direct to business owners and managers within town centres, can be requested by the police once an emergency situation emerges. The police will make immediate contact with the councils' Emergency Planning Team to get the Text Message sent to all businesses, who have registered with the system.

Once transmitted the business owner/manager will have advance notice to inform both staff and customers of the situation and to evacuate the premise, or give other advice as received.

It will therefore ensure the safety of all those within busy town centres at the time of an emergency.

All businesses are encouraged by both the Police and the Council to sign up to this FREE scheme

To sign up to the scheme simply phone us on 01384 811552 or  alternatively you can email

Fuel Disruption Planning

Including advice for business on how to deal with fuel shortages, measures to reduce petrol consumption by drivers, and a fuel supply checklist.

Information on fuel disruption

Business Emergency Resilience Group (BERG) resources

‘Are you Cyber ready?’ resource is a three-step plan designed to help small to medium business owners take the necessary steps to avoid falling victim to cyber-attack.

The ‘10minute Plan’ helps small to medium business owners prepare for and respond to business disruptions caused by local or wide-area emergencies.

Advice for Small and medium sized enterprises (SMEs)

Information and advice is also available through the Federation of Small Businesses (FSB); please contact:

Karen Woolley, Development Manager Staffordshire & West Midlands on 01332 517176 (office), 07917 628923 (mobile) or email