Mattresses, Bed Bases, Carpets and Underlay

Mattresses (£12 per mattress)

• Undersize (Cot) / child’s mattress
• Single
• Small Double
• Double
• King
• Super King
• Separate mattress topper
• Topper + Mattress

Exception - biohazard mattresses (death/heavy blood mattresses), these would be refused and a bag handed. Customer signposted to specialist bio-waste company such as www.businesswaste.co.uk/

Bed bases (£12 per bed base)

(Wooden or Metal).
Includes divan bases and bedframes (the latter preferably dissembled)
Excludes electrically-operated and specially-adapted beds

Carpets and undelay (£12 per room-sized carpet OR underlay (max 20 square metres))

Contact office if carpet / underlay is from more than one room.

Price per underlay OR carpet e.g. £12 for carpet plus £12 for underlay if both being disposed of at same time.

• Telephone Textek Monday – Friday 8.00am – 16.30pm
• Number 01948 840251
• Payment by debit or credit card or BACS

Weekdays only from 8.00am.

• Bulky items to be outside of property on day of collection appointment. You must leave your items in an accessible location outside the property, but not on the public highway (i.e. road or path).
• Items must be on residents’ premises, not footpath or highway. Please note that we will not enter premises to collect items, and only the specified items will be collected.
• Please note that you will be charged if we come to collect your items but we are not able to collect them.

Notification of any cancellation must be received by Textek before 4pm on the previous working day to collection. Cancellations received after deadline will be charged unless crew can be alerted.

Refund in event of vehicle breakdown or unable to re-schedule at mutually-convenient time.

Textek aim to resolve any issues within 7 days (escalated to director if unresolved).