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Single Person Discount Review 2022/23

Residents have a final opportunity to confirm they are eligible for the discount before increased bills are issued. If you are in receipt of a letter, please complete the review online or by using the enclosed form.

Single Person Discount Review 2022/23 - Single Person Discount Review 2022/23 online form 

Dudley Council
Dudley Skyline

'Advocacy' supports an individual to understand their rights, express their views and play a full role in decisions made about them.

We provide access to several forms of 'Advocacy' from Self Advocacy (supporting you to speak up for yourself) through to NHS Complaints Advocacy (which supports people to raise issues and make complaints about health related services).Advocacy word info graphic

Advocacy Services

Advocacy provider

 Voiceability.

Confidentiality - All Advocates operate under strict confidentiality rules and all of our advocacy providers are independent of both the Local Authority, NHS and Mental Health trusts.

Please note: There is no direct or self-referral to our providers of Care Act, IMHA or IMCA advocacy. Referrals must be made either by the Access to Social Care team, social worker or a member of the Mental Health Trust. You can however contact our NHS Complaints Advocacy provider directly.

Support charges

There is no charge for provision of an Advocate as long as you meet the specific eligibility criteria for the particular type of Advocacy you need to access. 

However, if you decline the support of an appointed independent advocate and wish to appoint your own advocate from an alternative source or provider then we will not be liable to fund this support.  If you are not considered as eligible by us, you can access your own legal support through advocacy organisations to explore self-funded support.

You can find out more about Advocacy on Dudley Community Information Directory.

Voiceability

Email: helpline@voiceability.org

Telephone: 0300 303 1660

This is a free, confidential and independent service.

Disability in Action

Queens Cross Network

Telephone: 01384 814 434