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Adult social care may support travel assistance based on the individual adult meeting eligibility criteria. A network of providers work in partnership to meet the travel needs of vulnerable adults in Dudley.

Disabled person's railcard

This entitles you to a one-third discount for you and one accompanying adult on most fares. If you are registered blind or visually impaired, you and a companion are entitled to this discount even if you don't have a card.

You will find a useful leaflet 'Rail Travel for Disabled Passengers', including an application form, at your local train station.

Alternatively, telephone 0345 605 0525, or for deaf or hearing impairments please use 0345 601 0132.

Ring and Ride

If you are disabled or struggle to use conventional public transport you may be eligible to register with Ring and Ride for door to door transport - you can contact Ring and Ride on 0330 053 8136.


If you use a wheelchair, when booking a private taxi, inform the company that they will be carrying a disabled person and a wheelchair.

Important points:

  • The law states they cannot refuse to take you unless the chair will not fit in their vehicle
  • They can charge a booking fee of £1.50 (set by the council) otherwise they can only charge what is on the meter

You can obtain a factsheet from the Licensing Department on 01384 815377 or email.

Older people's travel pass

In England you can get a bus pass for free travel when you reach the state pension age. You can check what age you will be eligible for a travel pass with the government calculator.

The English National Concessionary Pass gives older people free travel by bus anywhere in England during 'off peak' times, Monday to Friday, 9.30am to 11pm, and all day on weekends and public holidays.

In addition, if you have reached this age and live in the West Midlands you are also entitled to free travel on trains and the Metro tram within the West Midlands county.

Travel passes, further information and an application form are available from Transport for West Midlands. You can apply direct online, or print out an application form if you prefer.

The pass can also be used on Ring and Ride - a door to door funded service for people who find it difficult to use ordinary transport. 


Loan wheelchairs and electric scooters in shopping centres:

  • Wheelchairs - you will need proof of ID such as a driving license or disability badge
  • Electric scooters - you must book 48 hours in advance and register for this service. You will need two forms of ID, one of which must be photographic ID

For further information and contact details visit ShopMobility.

Birmingham and Regional Driving Assessment Centre (RDAC)

The RDAC specialises in providing assessments for people who want to learn to drive or return to driving for people who are disabled, have suffered a stroke or debilitating illness.

The centre has a team of experienced and dedicated professionals as well as a range of adapted vehicles to cater to your mobility needs.

Blue Badge scheme