Help us to get it right. We know understanding social care and its processes can be confusing so we aim to give you high quality, accessible information to help you to make the right choices for children in Dudley borough.
We want to hear from you if you have a complaint or compliment about the services provided by Dudley Children Social Care Services.
If your complaint cannot be resolved informally by talking the problem over with someone you trust, such as a Social Worker, Advocate or Foster Carer you may wish to make a formal complaint. You can do this online, by telephone, in person or in writing with our Complaints leaflet below.
Once we have received your complaint:
Please note: If you do not meet the requirements to make a complaint under the statutory procedures then you may be considered to be dealt with under our corporate complaints process.
View historic Children's Complaints Annual Reports.