Help us to get it right. We know understanding social care and its processes can be confusing so we aim to give you high quality, accessible information to help you to make the right choices for children in Dudley borough.
We want to hear from you if you have a complaint or compliment about the services provided by Dudley Children Social Care Services. You can contact us using the form above, or call us on 01384 814724 / 01384 812417.
If your complaint cannot be resolved informally by talking the problem over with someone you trust, such as a Social Worker, Advocate or Foster Carer you may wish to make a formal complaint. You can do this online, by telephone, in person or in writing with our Complaints leaflet below.
Once we have received your complaint:
Please note: If the person wishing to complain does not meet the requirements to make a complaint under the statutory procedures then the complaint may be considered to be dealt with under the Local Authority’s corporate complaints process.
View historic Children's Complaints Annual Reports.