SEND Case Officers play a key role in supporting children, young people and their families through the Education, Health and Care Plan (EHCP) process. Some of the key elements of this role are explained below.
Managing the EHCP Process
- Coordinating the EHC Needs Assessment: If an assessment is agreed upon, the case officer is responsible for coordinating it. They collect and review reports from educational, health, and care professionals to evaluate the child or young person’s needs.
- Drafting the EHCP: If it is agreed that an EHCP is needed, the case officer works to create a draft EHCP, detailing the individual’s special educational needs and the support they will receive.
- Ensuring Timely Progress: Case officers ensure that the EHCP process meets statutory deadlines (usually 20 weeks from the request for assessment to the issuing of the final plan).
Liaison and Communication
- Communicating with Parents/Guardians: The case officer keeps parents, guardians, or the young person informed at every stage of the EHCP process. They should provide clear guidance, answer questions, and ensure that the family understands their rights and options.
- Working with Professionals: Case officers coordinate with teachers, healthcare providers, social workers, and any other relevant professionals involved in the assessment process or provision of support.
Monitoring and Reviewing the EHCP
- Annual Reviews: The case officer ensures that EHCPs are reviewed annually to assess whether the current provision remains suitable or needs adjustment based on the child or young person’s progress or any changing circumstances.
- Making Changes to the EHCP: If necessary, the case officer is responsible for amending the EHCP based on feedback from reviews or changes in the child or young person’s needs.
Transition Support
- Supporting Transitions: For young people approaching adulthood, the case officer plays an important role in planning the transition from school to further education, training, or work. This includes ensuring that the EHCP reflects the young person’s aspirations and provides for necessary skills development or support.
