New involvement opportunity - your voice matters!
Do you….
- Have a passion for making sure we provide excellent services?
- Want to work with us to drive service improvements?
- Have an inquisitive mindset?
- Want to share your views, thoughts, and ideas?
If you said yes to any of the above, then why not apply to join our new Customer Scrutiny Involvement Group (CSI Group for short!)
You don’t need lots of experience, just a willingness to work as part of a team which looks into areas of service that needs further investigation.
What does the CSI Group do?
This group takes an independent and objective view of the services we provide and makes evidence-based recommendations for service improvement from a customer point of view. You will be working with officers and like-minded tenants, residents and leaseholders to drive improvement and change.
This is a voluntary role for which we provide training, support, travel expenses and any equipment needed.
Get Involved
Come along to one of our information sessions to find out a little more:
Dudley Council House
Monday 11th November 2024
6pm - 7.30pm
Committee Room 5
Council House
Priory Road
Dudley
DY1 1HF
You can also attend this session online. Please contact participation@dudley.gov.uk for access details.
Online Session
Monday 18th November 2024
6pm - 7pm
This session is exclusively available online. Please contact participation@dudley.gov.uk for access details.
Apply or Contact the Participation Team
To join the Customer Scrutiny Involvement Group or find out more, please contact:
Email: participation@dudley.gov.uk
Phone: 01384 815168
Alternatively, please complete the form below. Data collected through this form is governed by the Corporate Privacy and Disclaimer statement.
Closing date for applications is Friday 29th November 2024, with potential informal discussions during week commencing Monday 2nd December 2024.