Skip to main content

New involvement opportunity - your voice matters!

Do you….

  • Have a passion for making sure we provide excellent services?
  • Want to  work with us to drive service improvements?
  • Have an inquisitive mindset?
  • Want to share your views, thoughts, and ideas?

If you said yes to any of the above, then why not apply to join our new Customer Scrutiny Involvement Group (CSI Group for short!)

You don’t need lots of experience, just a willingness to work as part of a team which looks into areas of service that needs further investigation.

What does the CSI Group do?

This group takes an independent and objective view of the services we provide and makes evidence-based recommendations for service improvement from a customer point of view. You will be working with officers and like-minded tenants, residents and leaseholders to drive improvement and change.

This is a voluntary role for which we provide training, support, travel expenses and any equipment needed.

Apply or contact the Participation Team

To join the Customer Scrutiny Involvement Group or to find out more please contact the Participation Team:

Email: participation@dudley.gov.uk
Phone: 01384 815168

Alternatively, please complete the form below. Data collected through this form is governed by the Corporate Privacy and Disclaimer statement.