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e-Housing essential maintenance

Our e-Housing System will be temporarily offline from 4pm, Friday 26 April until 9am, Monday 19 April 2024, for scheduled maintenance and updates. We apologise for the inconvenience that this may cause.

Landlords must carry out an annual self-assessment against the Housing Ombudsman Code

This is to ensure their complaint handling remains in line with its requirements.

They must share this information with:

  • The Housing Ombudsman.
  • Elected members.
  • Residents. 

Please see below Dudley’s 2023 self-assessment.