Dudley Council started charging for some services on Monday 13 January 2025.
What are service charges?
Service charges are separate from your rent. They pay for shared services in and around your building, such as:
- Looking after communal gardens
- Lighting in shared hallways
- Cleaning shared areas and lifts
Each tenant only pays for the services that apply to where they live.
Service charge support fund
If you are a council tenant and are struggling to pay your service charge, you can apply for financial help.
You will need to give us information about your income and spending so we can assess your application. We will make a decision within 10 working days, telling you:
- how much support you will receive
- how long the support will last
To request an application form, please call the Income Team on 0300 555 0010.
Frequently asked questions
We understand that service charges are new and may be confusing. We have put together some FAQs to help answer common questions.
Contact us
If you have any further questions, you can contact us:
- Email: servicecharges@dudley.gov.uk
- Telephone: 0300 555 2345