Report a pothole

We repair potholes on public roads in the borough. We do not repair potholes on private roads. Please use our online form to submit a report.

Send us a photograph of the pothole if possible. Take a close-up of the pothole and another photograph showing its position in the street, see example below.

We will look at the pothole and decide the risk it poses to road users.

Example photographs

We've moved our pothole and road defect reporting service to MyStreet Dudley and have retired MyDudley's pothole report form. 

Before you continue

Please note that reports on MyStreet Dudley are not linked to your MyDudley account. This means:

• Your report will not appear in My Requests.
• You will not receive updates through MyDudley.
• Updates about your report will be sent directly to you by email, or can be viewed through the MyStreet.Dudley service.

This helps ensure consistent management from submission through to resolution.

If you are worried the pothole is unsafe, please do not complete this form. Please call us during office hours so we can deal with it as a priority.

Dudley Council Plus: 0300 555 2345
Monday to Friday, 8.30am to 5pm

Outside these hours, call our Emergency Telephone: 0300 555 8283 and select Option 2. This redirects to the Out of Hours Team.

Monday to Thursday 8.30am – 4.45pm
Friday 8.30am – 4.15pm
Closed weekends and bank holidays.

Contact will not be monitored outside of these times.