A pothole is a sharp-edged depression in the road usually caused by water or weather damage, and stresses caused by heavy vehicles.
We repair potholes on public roads in the borough. We don't repair potholes on private roads. These need to be done by either the residents or the developer.
If the issue you are raising requires immediate attention please do not complete the form but telephone the Council’s emergency number.
- Emergency Telephone: 0300 555 8283
Supporting photographs
If you are sending photographs when reporting a pothole or road defect, please take them like the examples below. It is helpful to have one photograph showing a close-up of the pothole or defect and another showing its position on the street.
About potholes
What causes potholes?
Why is it important to repair potholes?
Potholes on the road can be a danger to road users. Potholes on the pavement can lead to accident and injury for pedestrians. It is then important to repair potholes whenever they occur.
Why are some potholes only repaired temporarily?
Some potholes need to be filled urgently to keep roads in a safe condition. We always try to repair these potholes permanently, but sometimes it is not possible. This is because the material we need to make permanent repairs is not always available when we need it.
We repair the pothole temporarily to keep the road safe, and wait until the material for permanent repairs becomes available.
How quickly will the pothole be repaired?
We will look at the pothole and decide the risk it poses to road users. This is difficult to judge since all potholes present some risk. The factors taken into account include size and depth of pothole, traffic type, speed and volume; road alignment and visibility, as well as the position in relation to road width.
Maintenance programme structural surveys
We undertake a programme of inspections and structural surveys. Any area of road or pavement which the inspector thinks may become a danger to road users or pedestrians is noted and a repair arranged.
Contact us
Office hours: Monday to Thursday, 8.30am – 4.45pm
Friday, 8.30am – 4.15pm
Offices are closed on weekends and bank holidays.
Contact will not be monitored outside of these times. If the issue you are raising requires immediate attention please do not complete the form but telephone the Council’s emergency number.
- Emergency Telephone: 0300 555 8283