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Household support fund

This scheme is to help if you are struggling to pay your bills due to the cost of living increases - Household support fund application.

Dudley Council
Dudley Skyline

The Council looks after the roads and footways in the borough. The ongoing maintenance programs and repair works ensure that getting around the borough is as easy as possible.

Gritting and Snow Clearance

We carry out precautionary salting on the roads if we are expecting the road surface to reach freezing – or if the snow is forecast. If you wish to report an issue with gritting and snow clearance please use our online form.

You can also view the gritting routes and the location of the grit bins online.

Street Lighting

To report a faulty traffic signal, pelican signal, street light or illuminated sign:

Drainage, Sewerage and Flooding

The Council is able to offer advice on drainage and sewerage issues as part of its Public Health Duty. In the event that private drainage matters are not resolved, the Council will remedy the problem through use of its enforcement powers.

Road Markings and Signage

Dudley Council, as statutory highway authority for the Borough, is responsible for road markings and signage on the highway and investigates complaints of damage or deterioration.

Maintenance of Road Drains and Gullies

Council is responsible for the cleaning and maintenance of road drains and gullies that are on the public highway. These are the gullies that run along the kerbside, carrying rainwater away. If you wish to report a street maintenance problem please use our online form.


Potholes on the road can be a danger to road users. Potholes on the pavement can lead to accident and injury for pedestrians. Therefore it is important to repair potholes whenever they occur.


Please be aware that office hours are 8:30 – 16:45 Monday to Thursday and 08:30 – 16:15 on Fridays (closed on bank holidays). Contact will not be monitored outside of these times. If the issue that you are raising requires immediate attention please do not complete the form but telephone the Council’s emergency number on 0300 555 8283.

Footways and Pavements

Dudley Council is responsible for the maintenance of footways (pavements) in the borough. This includes problems caused by bad weather, accidents, and general wear and tear.