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Essential Maintenance

Due to essential maintenance, our estore payment system will be unavailable at different times between 8am and 4pm on Sunday 14 April. We apologise for any inconvenience this may cause.

Please note that due to the current situation, our usual service of providing next day site inspections if notified by 16:00 the day before cannot be guaranteed. Please allow as much time as possible when requesting site visits and ensure that the work is actually ready for an inspection when you request it. Thank you for your understanding and co-operation during this period.

There are various stages throughout the building process when you will need to ask us to carry out inspections before covering up stages of work. This is applicable to both Full Plans and Building Notice routes and is a legal requirement. The stages are listed below.

  1. Commencement of Work - requires 48 hours notice
  2. Excavations and foundations
  3. Concrete foundation laid
  4. Oversite concrete
  5. Damp proof course
  6. Drains ready for inspection
  7. Drains covered, completion of building work
  8. Completion of works - requires not more than 5 days afterwards

It is normal practice to notify us in writing for commencement of work. Other statutory inspections must be notified by phone, or in writing to be received by this office before 4.00pm one working day before the inspection is required.

In calculating the number of days due, allowance must be made for weekends and Public Holidays, or day appointed for public Thanksgiving or mourning.

Completion Certificate

Once the work is successfully completed the Council will issue you with a Completion Certificate provided that a request was made at the time of submitting the application.

Regulation 17(4) - A certificate given in accordance with this regulation shall be evidence (but not conclusive evidence) that the requirements specified in the certificate have been complied with.

How to book a site inspection

All visit requests should be submitted by 4:00pm on the working day before the required day of inspection.

Please note that submission of this form does not constitute confirmation that an inspection will be possible on the requested date and does not give specific times.

Please contact us using the details below.

If I am not satisfied with the service I have received from the Council, how do I complain?

If you feel we have failed to provide you with good service or are concerned about the progress of your inspection, please contact us and we will endeavour to resolve any concerns you may have. We also have a formal complaints procedure.

Contact Us

Telephone: 01384 814136 (Office hours and out of hours service).

Building Control
Regeneration and Enterprise
Council House
Priory Road
West Midlands

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