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The Community Equipment Service provides a range of equipment on loan to help people stay independent in the community.

What is the Community Equipment Service

  • The Community Equipment Service is jointly funded between Dudley Metropolitan Borough Council and the NHS
  • The service is provided through health and social care professionals, such as nurses, occupational therapists, etc
  • The service arranges the delivery of equipment to people with physical disability, frailty or following surgery, to support them remaining in their own home for longer
  • A professional health and social care worker will assess your needs. Then equipment will be issued to help you to remain independent in your own home
  • Equipment can range from simple aids for daily living to more complex pieces of kit
  • All equipment is provided on long-term loan

How do I apply?

To request an assessment please contact the Access Team.

How much does it cost?

There is no charge for equipment provided by the Community Equipment Service. Equipment is provided on loan to you.

Service standards

  • Deliveries will be attempted within 5 working days (unless dated) of receipt of order at Community Equipment Service, providing stock is available
  • Emergency requests will be prioritised and delivered the same day or next working day, providing stock is available
  • If breakdowns cannot be repaired, equipment will be replaced
  • All enquiries will be dealt with promptly and courteously and client confidentiality will be respected at all times
  • We will measure our performance against our standards and expect high levels of customer satisfaction
  • We will monitor, review and update the range of equipment available through the Community Equipment Store

Your privacy

We are committed to protecting your privacy when you use our services.

Contact us

Telephone: 0300 555 0055

CES 
Unit 11
Gibbons Industrial Estate
Dudley Road
Kingswinford
DY6 8XF

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Opening Hours: Monday to Friday, 9am to 4pm.