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Important notice: Scam Calls

We have recently had reports of scam calls to some residents from an unknown number asking them to apply for a "Household Support Fund Loan".

We will not contact you and ask you to make a claim for the Household Support Fund in Dudley.

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Pension Credit: Are you missing out?

If you’re over State Pension age or know someone who is, we want to make sure you, or your family and friends, aren’t missing out on Pension Credit

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Household Support Fund Survey

We want to get feedback from the people who received money or support from the Household Support Fund. It will help us measure what worked well and what didn’t. Your feedback will help us shape how we work in the future.

Household Support Fund – Help with the Cost of Living

On 2 September 2024 the Government announced that the Household Support Fund (HSF) would be extended for a further six months, from 1 October 2024 to 31 March 2025, with a further £421m of funding, the fund has been made available to County Councils and Unitary Authorities in England to support those most in need

The Household Support Fund is there to help low-income households, including families, pensioners, unpaid carers, care leavers and disabled people. It provides immediate help for those who are struggling. This could include help with energy, water, broadband and phone bills, as well as other essentials such as food, clothing, and hygiene products. The fund can also assist with transport-related costs such as car repairs, buying a bicycle or paying for fuel.

Please note:

We will be sharing information on how we are allocating the new Household Support Fund soon.

This will include details of all the initiatives the fund will be offering support to. Additionally, it will provide information about our online Application Scheme and the date when this will be launched.

Once we have the full details, we will post them clearly on this page. Our goal is to get this important information to you as quickly as possible.

Household Support Fund Survey

We invite you to take part in a short survey to help us review the Dudley Household Support Fund (HSF) process and understand how useful the funding was that you received.

We want to get feedback from the people who received money or support from the HSF. It will help us measure what worked well and what didn’t. Your feedback will help us shape how we work in the future.

Participation: The survey is optional and takes about 5 minutes to complete.

  • The survey closes on 30 October 2024

Confidentiality: Your responses are confidential and will be used only for evaluation. Please see our Privacy Notice for further information.