A number of answers to our most frequently asked questions.
How / where can I pay?
Payments for invoices can be made by a number of methods — please see the Online Payments & Enquiries for more details.
I am having difficulty paying, can I make an arrangement?
If you are having difficulty paying your invoice by the date due please contact the Sundry Debtors Team debtors.finance@dudley.gov.uk.
Can I receive invoices by email rather than post?
Yes, please complete an e-billing request.
I wish to dispute the invoice I have received
If you disagree with the invoice or it is not clear why it has been sent to you please contact us in writing or by telephone. Alternatively, please use the General Query/Enquiry Form.
Can I pay an invoice by direct debit?
Yes, please complete a request form to pay via Direct Debit.
How can I contact you?
Sundry Debtors Team, Revenue Services, Council House, Dudley, West Midlands, DY1 1HG
