To enable an assessment to be made of your claim application, the Risk and Insurance Team will collect and process a range of information about you. This includes but is not limited to:
- Name, address, National Insurance Number, telephone numbers, email addresses
- Wage/salary/Pension/Benefits Information
- Employers/employment records
Depending on the nature of your claim and the stage to which it progresses, it may be necessary to gather certain information known as Special Category Data. This will principally include, although not limited to, information such as:
- Health records: GP, hospital and occupational
The General Data Protection Regulation Article 9(g) provides for the processing of special category data where it is in the substantial public interest to do so and is authorised by domestic law. The Data Protection Act 2018 (DPA 2018) specifically identifies that processing insurance claims is in the substantial public interest and provides a basis for processing this information under Schedule 1, Part 2 paragraph 20 of the DPA 2018.