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Mental ill health is a leading cause of poor health and disability. It includes conditions ranging from depression and anxiety to schizophrenia, affective disorders and depression.

If you are worried about your own or someone else’s mental health, your first contact will often be a GP. Talk to your doctor, who may refer you to services provided in the community or to more specialised, secondary care mental health care and support.

Dudley Social Care in Mental Health have a crucial part to play in improving mental health services and mental health outcomes for its citizens.

We bring a distinctive social and rights-based perspective to our work. Our service, with advanced relationship-based skills, and their focus on personalisation and recovery, can support people to make positive, self-directed change.

Social care staff are trained to work in partnership with people using services, their families and carers, to optimise involvement and collaborative solutions. The team also manage some of the most challenging and complex risks for individuals and society. We take decisions with and on behalf of people within complicated legal frameworks, balancing and protecting the rights of different parties. This includes, but is not limited to, their vital role as the core of the Approved Mental Health Professional (AMHP) workforce.

Remember, NHS 111 is there for non-life-threatening situations. In emergency situations where you feel a life is at risk, call 999.

Mental Health Social Care

Adult mental health social care is provided by a dedicated team within Dudley Council. The team is made up of both social workers and social care staff.

The five key areas are:

  • Enabling citizens to access the statutory social care and social work services and advice to which they are entitled, discharging the legal duties and promoting the personalised social care ethos of the local authority
  • Promoting recovery and social inclusion with individuals and families
  • Intervening and showing professional leadership and skill in situations characterised by high levels of social, family and interpersonal complexity, risk and ambiguity
  • Working co-productively and innovatively with local communities to support community capacity, personal and family resilience, earlier intervention and active citizenship
  • Leading the Approved Mental Health Professional workforce

Team Composition and remit with four key areas of delivery:

Community Engagement (including Woodside)

Community Engagement is primarily a preventative service identifying asset-based structures connecting people to communities this includes Woodside Mental Health Day Service. Community Engagement also houses the duty function and triages incoming referrals into the service – (signposting, undertaking urgent and short interventions before passing to the appropriate teams (18-40/40+) or closure.

18-40 and 40+

The Mental Health Teams 18-40 and 40+ will work with individuals who have been assessed (Care Act Section 9(4)) by the community engagement team and deemed to be appropriate for mental health community social care services or who are already under secondary mental health services and require social care support. The team aims to provide therapeutic social care interventions and will actively promote/utilise least restrictive recovery options. The teams work with people under the Care Act, determine eligible needs, develop support plans, risk assessments and undertake Mental Capacity Assessments. The teams prepare social circumstances reports and facilitate reports for tribunals; provide discharge planning for generic and mental health wards and undertake Safeguarding enquires.


The Approved Mental Health Professionals (AMHP) Service is responsible for undertaking assessments under the Mental Health Act 1983.

Overview Adult Mental Health Service

Dudley Social Care in Mental Health have a crucial part to play in improving mental health services and mental health outcomes for its citizens.

Adult Social Care Deputyship Service

If someone lacks the mental capacity to manage their money and are incapable of managing their finances, the Mental Capacity Act 2005 sets out who can make decisions on behalf of the person. If the person has no friends or family to assist or has been deemed to be at risk of financial abuse, our Client Management of Finances Team may be able to take over responsibility for receiving benefits and paying bills, repaying debts and budgeting etc.

The aim of the Management of Finances Team is to act as a service of last resort for people who lack the mental capacity to manage their finances and have no family or friends to look after their affairs. We will endeavour to safeguard them by ensuring that they are adequately housed/looked after, all bills are paid, and they have sufficient money for everyday living expenses. We will manage their benefits, pensions and other income in accordance with both DWP and Court of Protection rules and regulations.

Protecting Adults from Harm

Under the Mental Capacity Act 2005 your rights are protected if you lack capacity to make decisions for yourself. Deprivation of Liberty Safeguards also ensure people in hospitals who lack capacity are cared for in a way that does not restrict their freedom.

Contact numbers for the trust

Dudley Talking Therapy Service

Dudley Talking Therapy Service helps people with more low level mental health problems such as:

  • mild depression
  • low mood
  • stress
  • anxiety
  • panic
  • phobias

You can refer yourself, or access the service through your GP.

Black Country Mental Health

Black Country Mental Health is a mental health charity committed to provide emotional, social and therapeutic support and rehabilitation to individuals experiencing mental ill health.

Other helpful services

Other helpful websites and organisations that offer mental health support include:

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Dudley Mind


Telephone: 01384 685060 

The Hub
Black Country Mental Health
Bushey Fields Hospital Site
Bushey Fields Road

Black Country Healthcare NHS Foundation Trust

Freephone: 0345 146 1800

24/7 text messaging service: 07860 025 281

Black Country Mental Health Helpline: 0800 008 6516

Black Country Healthcare NHS Foundation Trust
Trafalgar House, Second Floor
47-49 King Street

Child and Adult Mental Health Services (CAMHS)

Telephone: 01384 324689

The Elms
Slade Road
B63 2UR

Please contact us with any feedback, comments or complaints.