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Energy bills rebate

Applications are still open for the discretionary energy support fund.

If you have not received your £150 Energy rebate payment contact us urgently at energyrebate@dudley.gov.uk

Dudley Council
Dudley Skyline

There are many ways you can pay your council tax.

Direct Debit

Pay your council tax, business rates or council housing rent by direct debit and you could win £100.

From April 2022, anyone paying their council tax and/or business rates by direct debit will be entered into a monthly prize draw to win £100. Housing have been running this incentive scheme for a few years, but now people paying their council tax and business rates by direct debit also have the chance to win £100. The first draw for the new council tax and business rates competition will be held in April 2022 and will include people who already pay by direct debit as well as new joiners. Find the full terms and conditions below.

Direct Debit - the safe, quick and easy way to pay, with a full guarantee against errors.

Online with a debit/credit card

Customers can make online bill payments in a safe and secure environment. If you have a debit or credit card you can pay your bill via the Council's online payment system.

By phone with a debit/credit card

Just ring CallPay on 0300 555 7000 (for quality and training purposes calls may be recorded and monitored) when a payment is due. Please have your account number and debit or credit card ready when calling.

Home/Telephone Banking

Just call your bank and quote:

  • Account Name: Dudley Metropolitan Borough
  • Bank: HSBC, High Street, Dudley
  • Sort Code: 40-19-28
  • Account Number: 20950688

A reference must be also be quoted so we can identify you. This will be your Council Tax account reference, (8 digit number starting with 5 or a 6 as shown on your bill), prefixed with 09.

For example - 0951234567

In Person

Paying by 12 Monthly Instalments

You now have the option to pay your council tax over 12 instalments rather than the usual 10.

The number of instalments you will get depends on when you register to extend your payments.

Or call 0300 555 8000 between 8:30am and 5pm, Monday to Friday (for quality and training purposes calls may be recorded and monitored).

Once requested, you will be given 12 monthly instalments for future financial years unless you tell us otherwise.

Request a new Council Tax Bill

If you need a new or replacement council tax bill.

Change your ways to Pay

Change the way you pay your Council Tax bills

Payment Arrangement

Arrange your payments