Street works are works carried out to the utility services that are located within public highways, as opposed to works which are carried out for the benefit of the road or footpath users, which are known as "works for road purposes".
Street Works are carried out by "statutory undertakers" (formerly known as public utilities) such as gas, water, telecom, cable TV & electricity companies. These companies have a legal right to install and maintain apparatus in a public highway.
The legislation that covers this area is the New Roads & Street Works Act 1991 and the Traffic Management Act 2004. Further information on Street Works can be obtained from the government’s Department for Transport web site.
The Council has a duty to co-ordinate works carried out in the highway and in the words of the Traffic Management Act 2004 to secure "the expeditious movement of traffic" (so far as is reasonably practicable). The term "traffic" includes pedestrians. The Council is a member of the North of England Highway Authorities Utilities Committee and liaises with the statutory undertakers via quarterly meetings to discuss programmes of work. On important street works projects the Council holds regular and frequent progress meetings to help minimise possible disruption and inconvenience to the public.
If you have any concerns regarding works that are taking place on the road or highway, please use the Street Maintenance Form to report the problem. Alternatively, you can also speak to Dudley Council Plus.
Please be aware that office hours are 8:30 – 16:45 Monday to Thursday and 08:30 – 16:15 on Fridays (closed on bank holidays). Contact will not be monitored outside of these times. If the issue that you are raising requires immediate attention please do not complete the form but telephone the Council’s emergency number on 0300 555 8283.
The Council maintains a Street Works Register that contains information on all utility works and Council schemes.
You can access the Dudley Council Street Works Register to get details of the current and planned road and street works across the borough.