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The Council operates a street cleaning programme covering the borough. The frequency of cleansing is dependant upon need, for example high usage areas such as town centres are cleaned daily, while residential roads will be swept every 8 weeks.

The council specifically targets black spot areas for additional cleaning and is constantly reassessing the cleaning schedule to match resources against need.


Litter in a public place is unsightly, dangerous to animals, and littering is an offence under The Environmental Protection Act 1990. The Act states that if a person drops, throws, deposits, or leaves anything that causes defacement in a public place, they are committing a littering offence.

Fixed Penalty Notices can be issued by the Enforcement Officer so always try to use a litter bin or take it home.

Report a Problem

If you wish to report a cleanliness issue relating to a street, gully, car park, public convenience or other public area, please complete our Street Cleansing Report Form.

If I am not satisfied with the service I have received from the Council, how do I complaint?

If you feel we have failed to provide you with good service, please contact us and we will endeavour to resolve any concerns you may have. We also have a formal complaints procedure.

Contact Details

  • Name Street Cleansing, Environmental Management
  • Address Directorate of the Urban Environment, Lister Road Depot, Lister Road, Dudley, West Midlands, DY2 8JW
  • Telephone 0300 555 2345