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Dudley Council the historic capital of the Black Country
Dudley Skyline

We keep roads, pavements, public car parks and shopping areas clean of litter, debris and larger items of rubbish that have been dumped.

Litter and Litter Bins

Litter makes the area look unattractive and can cause further problems like attracting pests.

Dog bins

We have installed a number of dog bins throughout Dudley to encourage owners to clear up after their dogs. Please use our online Street Cleansing Report Form to report any problems.

Flytipping

The Council removes accumulations of flytipping ranging from bagged waste large loose items, e.g. from carpets and suites, to all manner of flytipped waste including trees rubble and tyres.

You can report an incident of flytipping via our street cleansing online Street Cleansing Report Form.

Flyposting

Fly posting is putting up unauthorised posters and stickers, usually adverts, in public places. We are responsible for items attached to the highway, such as trees, bridges, lamp posts, road signs and other street furniture. If private property is involved (e.g. phone boxes or empty shops) then we have no jurisdiction.

Road Sweeping

We operate a street cleaning programme. The frequency of cleansing is dependent upon need, for example high usage areas such as town centres are cleaned daily, while residential roads will be swept every 8 weeks.

Graffiti Removal

Graffiti is an illegal, anti-social activity that creates a negative impression of an area and contributes to people's fear of crime. Any graffiti on Council owned property will be removed by the Council. To report an graffiti please use our Street Cleansing Report Form.

Public Conveniences

We are working towards rationalising and improving our toilet provision. 

We have a number of public toilets in Dudley: 

  • Castle Street Dudley - Facilities for disabled
  • Fisher Street, Dudley (Bus station) - Facilities for disabled
  • Meriden Avenue, Wollaston - Facilities for disabled
  • Townsted Avenue, Sedgley - Facilities for disabled

If you need to report an issue with public toilets, please use our Street Cleansing Report Form.

For example, if you visit one of the conveniences as listed, and in terms of cleanliness find it unacceptable, please contact us giving details of your concern, including the exact time and nature of your complaint.

If you feel we have failed to provide you with good service, please contact us and we will endeavour to resolve any concerns you may have. We also have a formal complaints procedure.

Spillage on Roads

Spillage on roads is a nuisance and needs to be cleared up. In some cases mud and spillage on the public highway is hazardous and can cause traffic accidents. Where mud and/or spillage has occurred, details should be passed to us or the Highway Authority so that it can be cleared up and if appropriate investigation made as to its cause.

It’s important to give an exact location, the type of material involved (i.e. diesel, petrol, mud) and a rough indication as to the amount (this is not always easy, use simple measures that you’re familiar with. i.e.: "mud from a large lorry over 40 meters", "half a motorbike tank of diesel" etc.).

If you see the person, or vehicle, responsible for the spillage please try to give a description or registration number.

Please note that we do not have a duty to sweep or clear up spillage on private roads or other areas, such as office car parks or garage sites.

If you see a incident of spillage on the highway that could cause a hazard, or you have been involved in a commercial spillage please report it immediately. Please use our online form.

If you feel we have failed to provide you with good service, please contact us and we will endeavour to resolve any concerns you may have. We also have a formal complaints procedure.

Market Cleansing

We are responsible for keeping the local market grounds clean and free from litter. It is cleansed prior during and after Trading.

Removal of Animal Carcasses

The Street Cleansing Service will respond quickly to requests for the removal and disposal of dead animals found on the highway or open land. 

Syringe and Needle Disposal

We will clear away discarded hypodermic syringes and needles from public areas free of charge.  We also provide a chargeable collection of syringes and sharps from Commercial Properties.

Vandalism

We aim to prevent vandalism with initiatives such as CCTV, street wardens and improved street lighting.