This privacy notice explains how we use and share information. We will review and update this privacy notice to reflect changes in our services and feedback from service users, as well as to comply with changes in the law.
The Blue Badge Scheme is a national scheme allowing people who have severe mobility problems, disabilities, or who are registered blind, to park near to places that they would not otherwise be able to access. For information on the scheme see Blue Badges.
The following information is collected as part of the Blue Badge application and assessment process:
Name (including surname at birth (or adoption)
Address
Contact details
Town of birth
Date of birth
Driving Licence Number
National Insurance Number
Vehicle registration numbers
Proof of Identity (e.g. birth certificate), proof of address (e.g. council tax bill) and proof of benefit (e.g. PIP letter)
A photograph for your badge
Payment details may be taken if you pay by card
We collect the following special category data:
Health and information including details of medical conditions affecting mobility, pain medication and assessment of walking ability
Evidence to support automatic eligibility for a Badge (e.g. blind registration, etc)
Adult social care and customer services
We will collect and use your personal data in order to:
process your application for a Blue Badge
process the Blue Badge payment
answer any appropriate questions relating to your application or use of a Blue Badge
assess your application to see whether it meets one of the automatic qualifying criteria, or if you will need to attend an Independent Mobility Assessment (IMA)
provide you with any relevant advice for the purposes set out in this privacy notice
investigate any instances where a Blue Badge is allegedly being misused
send letter/email/SMS notifications and process online payments
We also use your personal data to create a secure record of your application on our Case Management System (CMS).
For the collecting and use of your personal information we rely on:
processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
processing is necessary for the performance of a contract (for payments made by credit/ debit card)
processing is necessary for compliance with a legal obligation to which the controller is subject
For collecting and using your special category data we rely upon:
processing is necessary for reasons of substantial public interest (statutory and government purposes)
processing is necessary for the provision of health or social care or treatment or the management of health or social care systems and services.
As we have a statutory basis for collecting your personal data, we do not need to ask for your permission to share it for Blue Badge purposes, however we will only ever share your data on a basis of need, in line with legislation and will work transparently with you at all times.
If you do not provide your data, we will not be able to process your application.
Your information will be shared the following companies in order to process your application:
Department for Transport (DfT) - the central government directive responsible for the Blue Badge Scheme
NEC Software Solutions UK - the Blue Badge Case Management System, used for securely storing your Personal Data and processing Blue Badge applications
Valtech - the company managing the Central Blue Badge register called ‘Manage Blue Badges’
APS Group - the printer and distributor of Blue Badges
Government Digital Service - used for sending email, SMS notifications and for processing online payments
Information may also be shared with third parties where there is a legal basis to do so – for full details see Dudley Council’s main Privacy Notice.
Sharing data under Data Protection legislation
We may be required or permitted, under data protection legislation, to disclose your personal data without your explicit consent, for example if we have a legal obligation to do so, such as for:
law enforcement
fraud investigations
regulation and licensing
criminal prosecutions
court proceedings
We must protect public funds and may use personal data and data-matching techniques to detect and prevent fraud, collect taxes and ensure public money is targeted and spent in the most appropriate and cost-effective way. To do this, your personal data may be shared with other bodies responsible for auditing or administering public funds, including the Department for Work and Pensions, HM Revenue and Customs, the Police and other local authorities.
Electronic information is stored securely on databases and systems
Paper information is in locked storage
The information provided will be kept in accordance with our retention policy. Details of this are available by contacting information.governance@dudley.gov.uk.
The law gives you a number of rights to control how we use your personal information. For more details on your rights please visit Dudley Council’s main Privacy Notice.
For further information regarding the use of your data please contact 01384 812921.
Further information
If you have any worries or questions about how your personal information is handled, or to exercise any of your rights please contact our Data Protection Officer at information.governance@dudley.gov.uk or by calling 0300 555 2345
You can also make a complaint to the Information Commissioner’s Office if you are unhappy with how the council has handled your personal data. You can contact the ICO via ICO Contact Us
