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Welfare Rights Service - Privacy Notice - Training

The Privacy Notice below explains how the Welfare Rights Service (Training and Consultancy) use information about you and how we protect your privacy.

As a data controller, we must:

  • only keep your data that we need to provide services and do what the law says we must
  • keep your records safe and accurate
  • only keep your data as long as we have to
    collect, store and use your data in a way that does not break any data protection laws.

You can help us to make sure we get things right by:

  • telling us when any of your details change
  • telling us if any of the information we hold on you is wrong
  • Personal information is processed in accordance with data protection legislation.

Dudley Councils privacy notice can be viewed on the council website

What are your rights

You have the right:

  • to ask for access to information about you that we hold
  • to have your personal data rectified, if it is inaccurate or incomplete
  • to request the deletion or removal of personal data where there is no compelling reason for its continued processing
  • to restrict our processing of your personal data (i.e. permitting its storage but no further processing)
  • to have your personal data rectified, if it is inaccurate or incomplete
  • to object to direct marketing (including profiling) and processing for the purposes of scientific/historical research and statistics
  • not to be subject to decisions based purely on automated processing where it produces a legal or similarly significant effect on you

If we are processing your personal information using your consent, you can withdraw your consent at any time.

Further information
If you have any worries or questions about how your personal information is handled please contact our Data Protection Officer at information.governance@dudley.gov.uk or by calling 0300 555 8283
For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner’s Office (ICO) at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.