Bereavement Services are committed to protecting your personal data and ensuring that it is processed fairly and lawfully.
Information you provide to us will be processed in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 (DPA 2018) and subsequent legislation. Please see the Council’s Corporate Privacy Notice
The Bereavement Services team may request information from you in relation to an application for a memorial at the crematorium or to report a problem with a particular service.
This notice explains what personal data (information) we hold about you, how we collect, how we use and may share information about you.
We are required to give you this information under data protection law.
What are your rights
If we are processing your personal information using your consent, you can withdraw your consent at any time. To withdraw your consent contact us on 01384 813970 or email Bereavementsvcs.due@dudley.gov.uk
The law also gives you a number of rights to control how we use your personal information. For more details on your rights please visit Dudley Council’s Corporate Privacy Notice.
For further information regarding the use of your data please contact 01384 813970.
Further information
Please contact the Corporate Information Governance Team at information.governance@dudley.gov.uk to exercise any of your rights, or if you have a complaint about how your information has been used.
You can contact our Data Protection Officer via the same email address or write to: Data Protection Officer, The Council House, Priory Road, Dudley, DY1 1HF.
The UK GDPR also gives you the right to lodge a complaint with the Information Commissioners Office who are the supervisory authority responsible to regulate and monitor the legislative obligations within the UK. They can be contacted via: ICO Contact Us
Last reviewed 23/06/2022