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As part of your tenancy agreement, not all repairs are carried out by us, some repairs are your responsibility.

Before you report a problem, please check who is responsible for the repair  as we only carry out certain repairs. Other repairs are your responsibility.

Report a repair

Before reporting a repair remember some minor repairs are your responsibility.

Repair responsibilities

We are responsible for some, but not all, repairs to your home.

Adaptations and home improvements

Find out more information about adaptations and home improvements 

Gas safety

Did you know that badly fitted and poorly serviced gas appliances can cause gas leaks, explosions, fires, and carbon monoxide (CO) poisoning?

Protecting your home

Find out information on condensation and legionella