We are able to offer advice on drainage issues as a part of our Public Health Duty, Private Drainage including Cesspits and Septic Tanks are the responsibility of the owners or occupiers it serves. For tenanted properties, this responsibility lies with the Landlord.
Dudley Council is responsible for managing surface water flooding across the borough.
Our Resilience and Emergency Planning Team have produced a Multi-Agency Flood Response Plan which details the arrangements to respond to major flood emergencies. The plan:
Please see Flooding and the preliminary flood risk assessment and Policy statement for flood defense for further information.
Contact Dudley Council Plus
Office opening hours: Please note our office opening hours are 8.30am - 17:00pm Monday - Friday and 9.00am - 12.00pm on Saturdays (closed bank holidays).
Out of hours: If the issue that you are raising requires immediate attention call Dudley Council Plus and if the service is closed a recorded message will advise you what you should do.
For up to date Flood Alert information on Facebook follow: @FloodAlerts