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Christmas opening times and emergency contacts

Emergency Contacts

Children's and adult care services emergency duty team 0300 555 8574 

Emergency housing repairs 0300 555 8283

Callpay 0300 555 7000

Dudley Council plus 0300 555 2345

 

Christmas services & opening times

Dudley Council Plus

Dudley Council Plus will be closed December 24 to 26 and January 1.

Waste collections

Households will have altered waste and recycling collections between Monday 24 December and Friday 4 January.

Flyers detailing the changes are being delivered to all borough homes in the lead up to Christmas.

Details of the altered collections are also available online at www.dudley.gov.uk/recycling or by contacting Dudley Council Plus at dudleycouncilplus@dudley.gov.uk or by calling 0300 555 2345.

Household waste recycling centre (HWRC)

The household waste recycling centre will be closed on December 25 and 26 and January 1.

Leisure Centres

Dudley

The centre will be closed from December 24 to 26 and January 1. The centre will close at 3pm on December 22 and 23 and 27 to 31.

Crystal

The centre will be closed December 24 to 26 and January 1. The centre will close at 6pm December 27 to 31. The Leisure Pool will be closed for essential maintenance from December 17 to January 1.

Halesowen

The centre will be closed from December 24 to 26 and January 1. The centre will close at 4.45pm December 22 and 23 and 29 to 31 and 8.30pm December 27 and 28.

Dell Stadium

The Dell will close at 5.00pm on December 23 and reopen at 9.00am on January 2.

Coseley Sports Centre
The centre will close at 6.00pm on December 23 and reopen at 4.30pm on January 2.

Please refer to www.dudley.gov.uk/sport for closing times of specific activities

Park activity centres

The parks will remain open throughout the winter holidays. The activity centres at Huntingtree Park, Mary Stevens Park, Netherton Park and Silver Jubilee Park will close on December 21 and the service will resume on January 3.

Register office

The register office will be closed December 23 to 27. Open for death registrations December 28, 29, and 31. Closed January 1, normal opening hours resume January 2.

Libraries

All borough libraries will be closed December 24 to 28. They will be open December 29, 30 and closed December 31 and January 1. They will reopen January 2. Visit https://www.better.org.uk/library/dudley for individual library opening times.

Dudley Archives and Local History Centre

The archives and local history centre will be closed from December 24 to January 21, except for December 29 where the centre will be open 10am-4.30pm.

Dudley Museum and Red House Glass Cone

The museum will close December 21 to January 1, it will reopen January 2 at 10am. The cone will close December 23 to January 1, it will reopen January 2 at 10am.

Children’s, adult and community services

Offices will be closed December 22 to January 2. To contact children’s or adult care services in an emergency when offices are closed call the emergency duty team on 0300 555 8574.

Housing services

Offices will close 4:30pm December 22 and re-open 8am January 2.

Services including residential care and homecare will continue to operate during the holiday period. The homeless service team will operate from Dudley Council Plus (see above for the centre’s opening times).

The Repairs Management Centre will be closed December 24 –26 and January 1.

Only emergency housing repairs will be undertaken from December 23 through to January 1 inclusive. Please call 0300 555 8283 to report any emergencies on these days 24 hours a day.

Dementia Gateway services

The Crystal Gateway will be closed December 24 to 26 and January 1. Brett Young will be closed December 21 to January 1. Normal service will resume at both centres on January 2.

Bereavement services

The cemeteries and crematoria grounds are open throughout the Christmas period from 9am until 4.30pm with the book of remembrance room open 9am to 4pm. The offices will be closed December 24, 25, 26 and January 1.

Payment of council tax, business rates or housing rent

Payments can be made by debit or credit card by calling Callpay on 0300 555 7000 or at www.dudley.gov.uk