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Queens Cross Network is our local support centre for adults with physical and/or sensory disabilities. Located in Dudley, we offer person centred, tailored support programmes within a relaxed and friendly environment.

The network is home to Disability in Action, Dudley Carers Hub, Vision support services and services for people who are deaf, hearing impaired or have dual sensory loss.  It offers a friendly, supportive environment that really feels like a home away from home. Many of our users refer to us as their "extended family". 

The Queens Cross Network is a supportive, safe environment to recharge, relax and meet new friends!

We are open from 8am to 5pm from Monday to Friday and you are welcome to attend on a full day, half day or drop in basis to suit your needs. 

Visitors are welcome to pop into the centre for a look around at the facilities, we also have a Changing Places toilet and disabled access to the whole building.

What do we offer?

Activities

We have a wide range of activities for everyone including: 

  • Arts and crafts
  • Cookery
  • Gardening clubs
  • Home-building skills
  • Indoor sports
  • Relaxation sessions
  • Themed days and evening events

All activities can be adapted to meet individual needs and where required assistance with personal care can be provided sensitively and discreetly by trained members of staff.

Involvement with activities certainly isn't compulsory, the network centre can simply be a great place to meet up with friends for a chat and a coffee!

Events

The fun never stops - we regularly run evening and weekend events too!

These include: 

  • party evenings
  • bowling
  • cinema outings
  • restaurant and pub visits
  • table top sales

Facilities

Onsite at Queens Cross Network we have: 

  • A well equipped gym
  • Library area
  • Quiet room
  • Gardens
  • Computer suite
  • Catering kitchens
  • Café - run by Disability in Action - a great place to make friends and socialise!
  • Rooms for hire
  • Resource room (Deaf service) - specialist information and display of assistive environmental technology
  • Refreshments - meals, snacks, drinks to eat in or take away

Disability in action

Disability in action is one of the borough’s most vibrant and active user led organisations. Charity run and managed by a dedicated, warm and friendly group of volunteers with disabilities. Their motto is: 

Support for disabled people by disabled people.

Community outreach - supporting people to live independently

We aim to maximise confidence and independence to live in your own home/community.  We will work together towards development, planning and evaluation of your goals, and of course have some fun and enjoyment along the way!

We can help you to:

  • find paid employment or work experience
  • develop independent living skills
  • travel independently
  • get involved in sports or leisure activities
  • further education or training

Vision Support Service

Once the Vision Support Service are informed when an individual is registered with Blind or Partially Sighted. They make contact with the person to provide any information they may require and/or offer any of our services including:

• rehabilitation - may involve help with cooking, reading or travelling to the shops or work etc.
• mobility training or aids to daily living

You can also find out more on Vision Support on the Royal National Institute of Blind People (RNIB).

The Deaf Support Service

The Deaf Support Service aims to enable heard of hearing, Deaf and dual sensory impaired people to lead full and independent lives.  We can provide information and advice on coping with hearing loss, communication tips and sign-posting, text relay and a drop-in service. National charity Action for Hearing Loss is also a useful resource.

As well as this we can complete your assessment of needs, either at the network centre or in your own home. You can book an appointment or you can complete a self assessment form below.

Further Information

Further information is available to download:

Volunteering

We always welcome new volunteers.  If you would like to spend time helping and supporting others please contact us!

  • Queens Cross Network

  • Email: accessteam.dachs@dudley.gov.uk 
    Telephone: 0300 555 0055

  • RNID Typetalk Outreach Service
    Textphone: 18001 0800 500 888

    Telephone: 0800 7311 888 (Help desk)

    Monday-Friday 8am- 8pm, Saturday & Sunday 9am-5pm,

    Email: helpline@rnid-typetalk.org.uk

    Fax: 0151 709 8119