Essential maintenance to payments
Due to essential maintenance of Dudley Council's payments system, no credit and debit card payments will be possible from 09:30 on Wednesday 19th February (including Callpay, online payments and card payments via DMBC Offices including Dudley Council Plus). It is hoped that work will be completed by the end of Wednesday 19th February at the very latest. We apologise for any inconvenience this may cause.
Queens Cross Network is our local support centre for adults with physical and/or sensory disabilities. Located in Dudley, we offer person centred, tailored support programmes within a relaxed and friendly environment.
The network is home to Disability in Action, Dudley Carers Hub, vision support services and services for people who are deaf, hearing impaired or have dual sensory loss. It offers a friendly, supportive environment that really feels like a home away from home. Many of our users refer to us as their "extended family".
The Queens Cross Network is a supportive, safe environment to recharge, relax and meet new friends!
We are open from 8am to 5pm from Monday to Friday and you are welcome to attend on a full day, half day or drop in basis to suit your needs.
Visitors are welcome to pop into the centre for a look around at the facilities, we also have a Changing Places toilet and disabled access to the whole building.
Disability in action is one of the borough’s most vibrant and active user led organisations. Charity run and managed by a dedicated, warm and friendly group of volunteers with disabilities. Their motto is:
Support for disabled people by disabled people.
We aim to maximise confidence and independence to live in your own home/community. We will work together towards development, planning and evaluation of your goals, and of course have some fun and enjoyment along the way!
Once the Vision Support Service are informed when an individual is registered with Blind or Partially Sighted. They make contact with the person to provide any information they may require and/or offer any of our services including:
• rehabilitation - may involve help with cooking, reading or travelling to the shops or work etc.
• mobility training or aids to daily living
You can also find out more on Vision Support on the Royal National Institute of Blind People (RNIB).
The Deaf Support Service aims to enable heard of hearing, Deaf and dual sensory impaired people to lead full and independent lives. We can provide information and advice on coping with hearing loss, communication tips and sign-posting, text relay and a drop-in service. National charity Action for Hearing Loss is also a useful resource.
As well as this we can complete your assessment of needs, either at the network centre or in your own home. You can book an appointment or you can complete a self assessment form below.
Further information is available to download:
We always welcome new volunteers. If you would like to spend time helping and supporting others please contact us!
Queens Cross Network
Contact our Access Team.
RNID Typetalk Outreach Service
Textphone: 18001 0800 500 888
Telephone: 0800 7311 888 (Help desk)
Monday-Friday 8am- 8pm, Saturday & Sunday 9am-5pm,
Fax: 0151 709 8119