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Queens Cross Network is our local support centre for adults with physical and/or sensory disabilities. Located in Dudley, we offer person centred, tailored support programmes within a relaxed and friendly environment.

Queens Cross Network LogoThe network is home to;

  • Disability in Action
  • Vision support services
  • Deaf support

As such it offers a friendly, supportive environment that really feels like a home away from home. Many of our users refer to us as their "extended family".

The Queens Cross Network is a supportive, safe environment to recharge, relax and meet new friends!

We are open from 8am to 5pm from Monday to Friday and you are welcome to attend on a full day, half day or drop in basis to suit your needs. 

Visitors are welcome to pop into the centre for a look around at the facilities, we also have a Changing Places toilet and disabled access to the whole building.

What do we offer?

Disability in action

Disability in action is one of the borough’s most vibrant and active user led organisations. Charity run and managed by a dedicated, warm and friendly group of volunteers with disabilities. Their motto is: 

Support for disabled people by disabled people.

Community outreach - supporting people to live independently

We aim to maximise confidence and independence to live in your own home/community.  We will work together towards development, planning and evaluation of your goals, and of course have some fun and enjoyment along the way!

Vision Support Service

Once the Vision Support Service are informed when an individual is registered with Blind or Partially Sighted. They make contact with the person to provide any information they may require and/or offer any of our services including:

• rehabilitation - may involve help with cooking, reading or travelling to the shops or work etc.
• mobility training or aids to daily living

You can also find out more on Vision Support on the Royal National Institute of Blind People (RNIB).

The Deaf Support Service

The Deaf Support Service aims to enable hard of hearing, Deaf and dual sensory impaired people to lead full and independent lives.  We can provide information and advice on coping with hearing loss, communication tips and sign-posting, text relay and a drop-in service. National charity Action for Hearing Loss is also a useful resource.

As well as this we can complete your assessment of needs, either at the network centre or in your own home. 

Further Information

Further information is available to download:


We always welcome new volunteers.  If you would like to spend time helping and supporting others please contact us!

Contact Us

Contact our Access Team

RNID Typetalk Outreach Service


Textphone: 18001 0800 500 888

Telephone: 0800 7311 888 (Help desk)

Opening hours: Monday to Friday, 8am to 8pm, Saturday and Sunday, 9am to 5pm

Fax: 0151 709 8119

Find us on Google Maps