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Anti-Social behaviour can affect anybody. Living in your own home without feeling threatened or being subject to noise nuisance is something we want every one of our tenants to be able to enjoy. Loud music, barking dogs, and unreasonable behaviour are all anti-social and no-one should have to suffer from them. The Council does take this issue very seriously and will be keen to work with you to tackle any problems you may have.

If you are suffering from any form of anti-social behaviour, please don't hesitate to contact us on 0300 555 2345 and we will be able to discuss with you the best way of tackling the situation.

Dealing with anti-social behaviour

The information on this page sets out what Dudley Council will do to help you deal with anti-social behaviour. It includes a shorter statement about the Council's policy, and also the full version of that document. These are very large policy statements; please bear that in mind when you attempt to open the files or wish to print them out.

Anti-Social Behaviour is defined in law as behaving in 'a manner that causes or is likely to cause harassment, alarm or distress to one or more persons not of the same household.' The Council takes all complaints about anti-social behaviour extremely seriously and in the first instance all complaints should be reported to the Council by calling 0300 555 2345.

Racial harassment is another area that the Council takes very seriously and is another form of anti-social behaviour. We will work with you to make the harassment stop. 

If you are a council tenant we guarantee to:

  • Make contact with urgent cases via phone within 1 working day and other cases we will contact by phone within 5 working days
  • We will work with you to agree any action to be taken or any support required
  • We will treat the information you give us as confidential


Please see related documents to the right to view our policy and related guides. Section 4 of our Tenants' Handbook also has information relating to problems with neighbours, anti-social behaviour and hate crimes / incidents.

Community Trigger

The Community Trigger is a provision within the Anti-Social Behaviour, Policing and Crime Act 2014 to help people who have had their ASB complaints investigated and closed, but who are experiencing persistent problems.

It provides accountability to ensure agencies such as the council, police and landlords (including housing associations) work together to meet the needs of victims.

The trigger allows residents or victims who have complained to any of these agencies about ASB the opportunity to request a review of their case, if they meet one of the criteria below.

:: more on anti-social behaviour community trigger

Safe and Sound

Safe and Sound is a partnership made up of public sector and voluntary organisations covering the Dudley borough.

By actively working together it aims to reduce crime and disorder, as well as improve the availability, capacity and effectiveness of treatment for drug and alcohol misuse.

:: visit safe and sound

Related Documents

Related Links

External Links

Safe and Sound - Dudley's Community Safety Partnership

Contact Details

Tel: 0300 555 2345
The number is charged at a local rate from a landline or mobile number and should cost no more than existing 01384 numbers.

Email: Dudley Council Plus