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Your Tenancy

Information about your home and the community where you live.

You can also find out lots of useful information and advice on housing matters under our Advice and Support pages.

Housing satisfaction surveys

Dudley Council’s Housing Services will be conducting quarterly satisfaction surveys with council tenants. The next survey will begin on 17 June 2024, with further surveys in September and December 2024, and in March 2025.

The telephone survey will be carried out by staff at research company Acuity Research & Practice who will contact a random selection of council tenants. If you receive a call from Acuity the number displayed will be 01384 981091, which is a local area code. Acuity will not be calling from any other number.

For results from the last survey please see Dudley Council housing TSM Report 2024 below.

Your Contact Details

If you have given us permission to use your contact details (mobile, landline and email address) we will use these to discuss, email or text you on matters relating to your Housing Service. We will protect your details and store the information in compliance with the Data Protection act and we will only share your contact details where there is a lawful basis to do so, for example: for crime of fraud prevention. To opt out of text messages, please use the form below. 

Contact Us

For further information, please contact Dudley Council Plus.

Telephone: 0300 555 2345

Opening hours: 8.30am to 5pm, Monday to Friday.
The office is closed at weekends and on bank holidays.