If you have already had your anti-social behaviour or hate crime case reviewed and were not happy with the outcome, then you can request to have your case reopened. This is called the Community Trigger.
Anti-social behaviour can include a number of things, such as threats of violence, repeated abuse, hate crimes, physical violence, excessive noise, vandalism and graffiti, racial abuse, and drug dealing.
If your reported case of anti-social behaviour has been closed and you were not satisfied with the original outcome, or are still experiencing difficulties, the Community Trigger can allow for your case to be revised. A number of agencies may be involved to further investigate your case, such as Dudley Council, West Midlands Police, and landlords, to help meet a victims needs.
Anti-Social Behaviour Policy
Frequently asked questions
Customer Satisfaction Survey
Your feedback is very important to us. To improve our service and ensure that we meet the needs of our customers, we would be grateful if you could complete a short survey about your experience with the Anti-Social Behaviour Team.
You will need a unique case reference number that would have been given to you when your case was closed. Without this number your survey cannot be submitted.