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Not everyone who has an a illness or a disability need ongoing 'social care services' which in any event can only be provided to people who meet our eligibility criteria. However, there are a number of other services which are available to help people to avoid or delay needing this help and to remain fully independent for as long as possible. This also benefits family members who are offering support.

If you need more support

If the kind of support detailed below is not enough and you feel that you need more help with personal care or to enjoy a social life or to get around you will need to contact adult social care services.


Perhaps the most obvious place to start is in maintaining your own health. Use the NHS website to find not only GPs, dentists, pharmacists and opticians but also other community health services which can give advice on a wide range of health related matters such as diabetes, bowel and bladder problems (continence services), foot care (podiatry), stopping smoking, diet and weight problems. If you are looking for help on maintaining good mental, rather than physical health, you could go straight to support when living with mental ill health.

The Dudley Group NHS Foundation Trust provides a range of in-patient and out-patient services.

The Dudley and Walsall Mental Health Trust provides an integrated mental health service for children, adults and older people.

Falls Prevention

Dudley Falls Prevention is a new one stop shop for anything related to falls. The service works to help anyone over eighteen to avoid falls, maintain strength, balance and mobility, as well as help anyone who has already taken a fall to quickly regain their mobility, confidence and independence and to avoid any further falls. Lots of help and support is on offer from a range of professionals from adult social care, falls specialists, physiotherapists, GPs and Dudley Group of Hospitals, working in partnership together to provide one joined up service.


We have a number of specialist services who will be able to advise on, and in some cases provide equipment that will help make your life easier both inside and outside the home. These include a hearing impairment team, a visual impairment team, an occupational therapy team and the telecare service.

You may also wish to visit the At Home website. AT HOME is a regional collaboration of West Midlands councils. It is aiming to encourage people to think about how independent living equipment, including assistive technology (known as ‘telecare’) can help to support people as they get older so they can remain living independently, successfully in their own homes. The website offers advice and support to people aged over fifty, who are thinking about later life and looking for equipment, aids and support to keep independent and well at home, alternatively if you wish to chat to us about this kind of support, call us on 0300 555 2040.

Help at home

As well as equipment we can also provide advice on a range of issues relating to safety in the home from falls prevention, home security to keeping warm at home. Sometimes, safety in the home is a question of repairs and maintenance or needing some help with housework and gardening. Take a look at the fix-a-home list of reliable traders.

Money matters

It is important to make sure that you are receiving the benefits to which you are entitled. See benefits advice for your options.

Social activities

One way of maintaining wellbeing is by reducing isolation. There is a wide range of activities across the borough offered by the Council, voluntary and community groups and of course the private sector. You might want to start by looking at the Dudley community information directory to see what is on offer. Some of the activities are aimed at particular groups of people and some do offer additional support. Lots more about social activities in leisure and social opportunities.

Information for carers

If you are caring for a relative or friend you may be in need of information and support for yourself as well as for the person you care for. Take a look to see what may be available to you from the Dudley Carers Network.

Living Well, Feeling Safe

The living well, feeling safe scheme is a partnership scheme, offering older people living across Dudley borough, practical safety, security and wellbeing advice, in their own home.

The partnership scheme is made up of the council, together with other local organisations – Age UK Dudley, West Midlands Police, Victim Support and West Midlands Fire Service.

An online tool is now also available from Living well feeling safe – Here you can download a unique personalised ‘prescription’ listing all equipment, aids and services that can help and support you and your own circumstances at home. Easy to use and focusing on health concerns, daily living activities, or specific areas which you may be struggling with, the website is simple and even provides links to purchasing options – all in a click.

Enabling community support

The enabling community support service provides a range of practical help, advice and support to older people, aged 60 plus, in their homes. It is intended for people who live at home but who need a little extra support on a short term basis, to live independently, happily and successfully.

Housing Related Support

Housing related support is help that is provided to people to prevent them from becoming homeless or having to be admitted into hospital or residential care when it can possibly be avoided. Support workers can help people to develop a range of skills that will give them the confidence and independence to live successfully in the community. We also have a number of supported housing schemes.

Contact Details

Access to Adult Social Care

0300 555 0055

External Links