Queens Cross Network is our local support centre for adults with disabilities. Located in Dudley, we offer person centred, tailored support programmes within a relaxed and friendly environment.
The network is home to;
We offer a friendly, supportive environment that really feels like a home away from home. Many of the people who attend refer to us as their "extended family".
The Queens Cross Network is a supportive, safe environment to recharge, relax and meet new friends!
We are open from 9am to 4.30pm from Monday to Friday and you are welcome to attend on a full day, half day or drop in basis to suit your needs.
What do we offer?
Visitors are welcome to pop into the centre for a look around at the facilities. We also have a Changing Places toilet and disabled access to the whole building.
Activities
We have a wide range of activities for everyone including:
- Cookery
- Indoor sports
- Arts and crafts
- Gardening clubs
- Relaxation sessions
- Home-building skills
- Themed days and evening events
All activities can be adapted to meet individual needs. Assistance with personal care can be provided sensitively and discreetly by trained members of staff.
Involvement with activities certainly isn't compulsory. The network centre can simply be a great place to meet up with friends for a chat and a coffee!
Events
The fun never stops - we regularly run evening and weekend events too! These include:
- bowling
- table top sales
- party evenings
- cinema outings
- restaurant and pub visits
Facilities
Onsite at Queens Cross Network we have:
- Gardens
- Quiet room
- Library area
- Computer suite
- Catering kitchens
- A well equipped gym
- Refreshments - meals, snacks, drinks to eat in or take away
- Café - run by Disability in Action - a great place to make friends and socialise!
- Resource room (Deaf service) - specialist information and display of assistive environmental technology
Disability in action
Disability in Action is one of the borough’s most vibrant and active charities. It is run and managed by a dedicated, warm and friendly group of volunteers with disabilities. Their motto is: Support for disabled people by disabled people.
Community outreach - supporting people to live independently
Our community outreach service provides a range of practical help, advice and support to people who have a disability or longer-term life-limiting health condition. We want to help you live independently, happily and successfully in your own home.
We can help you to:
- further education or training
- develop independent living skills
- get involved in sports or leisure activities
- find paid employment or work experience
- get out and about and travel independently
Vision Support Service
Dudley Council’s Vision Support Service works to help people across Dudley Borough who have significant sight loss – where glasses are unable to help them, where cataracts are a problem, or where they have a degenerative sight loss condition such as macular degeneration.
The service offers lots of information, advice, support, as well as signposting to helpful organisations to anyone with sight loss, to make life easier, enabling anyone with sight loss to continue living independently and getting the best out of life.
Support might include help with getting out for people who are struggling to get out due to sight loss, or assistance with daily tasks at home, help reading letters or support to get into work.
A free assessment at home is on offer, where our specialists will look at how a person is managing, equipment that may help with things like cooking or reading, lighting, home adaptations and other helpful services for things such as help getting out and about with confidence, or mobility aids. The service is here and keen to help anyone with sight loss stay independent and happy.
For more information call the Access team on 0300 555 0055.
You can also find out more about the service in the downloadable booklet below. For other information on vision support visit Royal National Institute of Blind People (RNIB).
Deaf Support Service
Helping people across Dudley who are deaf or hard of hearing to stay independent, confident, and involved in their community.
Dudley Council's Deaf Support Service works to help people across the borough who are deaf, hard of hearing, or have dual sensory loss to live full, independent, and connected lives.
The service offers practical support, advice, and guidance to help you manage hearing loss and maintain your wellbeing, independence, and confidence in everyday life.
Our friendly and experienced team can support you with:
- Drop-in sessions for quick advice, equipment information, or to chat with our team
- Support in using text relay and interpreting services, helping you stay connected and communicate confidently
- Information and advice - about hearing loss, communication options, and services available locally and nationally
- Communication tips and training for you, your family, or carers, helping everyone feel more confident and connected
- Signposting to local and national organisations, including RNID (Royal National Institute for Deaf People) and other specialist services
- Advice, information and communication support to help ensure equal access to local services, appointments, and community activities
- Support with assistive equipment, such as devices to help you within your home with telephone calls, TV viewing, conversations and alerting devices
- Assessment of needs - available in your own home or at Queens Cross Network - to explore what support or equipment could help you stay independent
- Monthly Sign Café, a welcoming social group where you can meet others in the Deaf community, share experiences, and enjoy a friendly chat in a relaxed setting
Whether you need advice about equipment, help managing hearing loss, or support to access local services, the Deaf Support Service is here to help.
For more information or to book an assessment, please contact the Access Team on 0300 555 0055.
You can also download more information about the Deaf Support Service below.
For other information and resources, visit RNID (Royal National Institute for Deaf People).
Volunteering
We always welcome new volunteers. If you would like to spend time helping and supporting others please contact us!
Dignity in Dudley
Dignity in Dudley is part of the National Dignity Campaign which is about putting dignity and respect at the heart of care services.
Contact us
Alternatively you can call the Adults Front of House Service on 0300 555 0055
To use the services of the RNID Typetalk service use the contact details below:
RNID Typetalk Outreach Service
Email: helpline@rnid-typetalk.org.uk
Textphone: 18001 0800 500 888
Telephone: 0800 7311 888 (Help desk)
Opening hours: Monday to Friday, 8am to 8pm, Saturday and Sunday, 9am to 5pm