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Grounds Maintenance (Green Care)

The council is responsible for the grounds maintenance operations on council-owned land within the borough. This work includes grass cutting, hedge cutting, verge cutting, shrub bed maintenance, flower beds and rose beds maintenance, sports pitch markings etc. In Green care we aim to keep our parks and green spaces looking good. This is a huge operation, which entails employing around 100 members of staff all year round.

We look after the grounds maintenance of parks, open spaces, council housing estates – communal areas, highway verges and traffic islands, schools, playing fields and sports pitches, cemeteries and crematoria and children's play areas to name a few. We also manage Dudley’s stock of Council owned trees.

Report a problem

If you would like to report a problem any aspect of the grounds maintenance service, please use our online form or contact us using the details at the bottom of the page.

Shrubbery Maintenance:

Operation Time of Year Annual Frequency
Winter Clean Out Remove litter and Rubbish November - February 1
Spot treat weeds with herbicide April, May, June, August & September 5
Pruning (when required) November - February 1
Rose bed Maintenance:
Fork over beds March & October 2
Prune roses March & October 2
Spot treat weeds with herbicide April May, June, August & September 5
Remove dead flower heads and suckers June, July, August & September 4

If I am not satisfied with the service I have received from the Council, how do I complaint?

If you are unhappy with the service you have received in any aspect of our operations, please contact us to help sort out the problem for you. You can contact our call centre, who will record your details onto our enquiry system. An officer will then inspect and rectify the problem if at all possible.

We also have a formal complaints procedure.

Private Contractors

If you need someone to undertake gardening or tree work on your own private property, you will need to contact one of the local lawn-mowing or tree services. The Yellow Pages is the best place to start looking but try to ensure that you use fully insured contractors.

Work Programme

Our work is issued on a 4 weekly programme and the Area Managers and Supervisors have the freedom to plan their own work within each 4 week period. For example; litter collection issued on a 4 weekly basis may not be undertaken during the first week of each period. However, regular tasks should be undertaken on an evenly spaced frequency wherever possible or practicable.

Please be aware that this is a guide only, as horticultural activities are often dependent upon weather conditions and as such may vary from the times specified.

Useful Links

Further Information

Contact Details

  • Name Green Care
  • Address Directorate of the Urban Environment, Lister Road Depot, Lister Road, Dudley, west Midlands, DY2 8JW
  • Telephone 0300 555 2345
  • Opening Hours Open weekdays 08:30 to 17:00 - Saturdays 09:00 to 12:00.