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Energy bills rebate

Applications are still open for the discretionary energy support fund.

If you have not received your £150 Energy rebate payment contact us urgently at energyrebate@dudley.gov.uk

Dudley Council
Dudley Skyline

Available soon - new housing development in Dudley

Platform Housing Group is offering a range of properties as part of a new housing project at Bull Street in Dudley. The scheme will offer a combination of shared ownership, rent to buy and rented homes.

The rental properties will house people from Dudley Council’s housing register and will be advertised on the Dudley at Home website.

Further information is available on the Platform Housing Group website.

Homebuilder of the year

Dudley Council recently scooped a national award to be named Homebuilder of the Year 2021 at the UK Housing Awards.

The award recognises the success of one of the council’s most recent new build developments on disused land off the Broadway in Stourbridge. View press release for more information.

To all Dudley borough homeowners

Have you experienced a change in circumstance in recent months that could affect you being able to stay in your home?

The coronavirus crisis has made it difficult for many homeowners and the government's mortgage payment holiday scheme has now ended. If your circumstances have changed, and this could affect you being able to stay in your home, please seek advice as soon as you can.

There are many ways in which a person or their family can become homeless or find themselves at risk of losing their home including:

  • Reduced income
  • Interest only mortgage term is due to end
  • Mortgage payment holiday is coming to an end
  • Mortgage arrears
  • Relationship breakdown
  • Suffered ill health

We offer advice and support about housing options to those who are homeless, who may be at risk of losing their home, who have other urgent housing needs, or who simply want to know more about the options that are available to them.

Contact the Homeowner Team on 01384 815035 or email us on HsgAdvice.Dachs@dudley.gov.uk for advice and assistance.

View and manage your rent account online with eHousing

The eHousing online service is proving popular with council tenants since it was updated earlier this year and is now easier to sign up using your email address.

Start managing your rent, garage or insurance account online with 24 hour access to your account balance and payments. You can also update your contact details at any time to suit you and feel secure that your account is password protected.

eHousing can be accessed from your phone, tablet or laptop meaning you have control of your account when it’s convenient for you. Sign up today.

Dudley Council Plus

Dudley Council Plus has streamlined its services as more people are using online self-service options and the phone service. The main centre in Castle Street, Dudley, remains open, but residents will no longer be able to pay using cash at the centre.

Please visit Payments for information about payment methods.

A Housing service is no longer available at Brierley Hill and Stourbridge libraries due to a decline in in-person contacts and changes to layouts. An in-person service will, however, be returning to Halesowen library once building improvement work has been completed there.

Reporting anti-social behaviour

The Anti-Social Behaviour (ASB) Team continues to operate through the Coronavirus outbreak and is committed to preventing and responding to ASB and protecting victims of ASB in the Dudley borough. 

However, due to unprecedented demand on the service, and with the team having to adapt its ways of working, we may take longer to respond to enquiries and investigate reports of ASB than ordinarily expected.

If you are experiencing noise or other form of nuisance behaviour from your neighbours, please speak with them about your concerns in the first instance if you are able to and it is safe to do so; this may help to resolve the situation. 

Please also remember to be mindful of your neighbours yourselves. 

If your concern relates to a criminal matter please contact 101, or 999 in an emergency. If you wish to report a safeguarding concern or an issue for another service area please contact Dudley Council Plus on 0300 555 2345.

Netherton high-rise update

Arley Court, Compton Court, Wells Court and Manor Court.
Demolition work to the four high-rise blocks in Netherton is now complete.
We will be exploring options to redevelop the site which provides an opportunity to develop the area with new housing and further re-development of the estate with improvements to buildings, landscaping and lighting. Any decisions will be made with consultation of local residents.

Council News

View the latest edition of Your Borough, Your Home for news about services and events from Dudley Council. The newsletter also includes a four page section of housing news for tenants and leaseholders.

Universal Credit

The benefits system is changing and many benefits are being phased out and replaced by Universal Credit.

Paying your rent with Universal Credit

If you receive Universal Credit you can pay your rent by Direct Debit and we can match your payment date to your monthly Universal Credit date.

New build Council Homes

Dudley has been successful in the construction of new council homes.

Do you have a spare room?

Dudley Council is supporting the YMCA Open Door campaign to recruit families in the Dudley borough who can offer a temporary home to a young person in need. The temporary accommodation could be for a few nights or on a longer-term basis.

If you could provide support to a young person or would like more information call 0121 524 1957 or e-mail opendoor@ymcabc.org.uk

Shared Lives care scheme

The Shared Lives Care Scheme is designed for adults who may have physical or mental health disabilities and need assistance to live a better quality of life. It is an alternative to residential care homes, and enables them to live independently but with a carefully matched family, couple or single person who tailor their care needs while helping them to develop life skills, such as friendships and roots in their community.