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Household Support Fund

Due to predicted high demand, applications for the Household Support Fund have now closed. Further support can be found on our Cost of Living and Household Support pages

All the latest housing news for Dudley residents

A Guide to Repairs Responsibility

Dudley Council is the landlord of just over 21,000 homes in the Dudley borough. If you are a Dudley tenant, we are responsible for some, but not all, repairs to your home.

We have recently updated the repairs handbook, A Guide to Repairs Responsibility. This handbook is designed to provide you with useful information about your repair service.

To view, visit Repairs and Maintenance on the Dudley website and select Repairs Responsibility.

Housing satisfaction surveys

Dudley Council’s Housing Services will be conducting quarterly satisfaction surveys with council tenants. The next survey will begin on 17 June 2024, with further surveys in September and December 2024, and in March 2025.

The telephone survey will be carried out by staff at research company Acuity Research & Practice who will contact a random selection of council tenants. If you receive a call from Acuity the number displayed will be 01384 981091, which is a local area code. Acuity will not be calling from any other number.

Results from the last tenant satisfaction telephone survey, which took place during January and February 2024, have now been published.

To view the Dudley Council housing TSM Report 2024, visit Your Tenancy page.

Street Support West Midlands

If you or someone you know is experiencing homelessness or is at risk of homelessness, Street Support West Midlands can connect you to the organisations that can help.

The Street Support West Midlands website provides a comprehensive directory of support and advice around housing, addiction, relationship support, food poverty and cost of living support, plus much more.

Each local authority area has its own tailored landing page, so check out Street Support Dudley for more information about what help is available in your borough

Community BEES: Brockmoor Energy and Environment Scheme

Brockmoor Energy and Environment Scheme, known as Community BEES, is designed to make the Brockmoor area a more sustainable place to live for all its residents.

Brockmoor is the first neighbourhood to be funded as part of the West Midlands Combined Authority’s Net Zero Neighbourhood Programme, and the project will help to inform the development of other Net Zero Neighbourhoods in the region.

To all Dudley borough homeowners

 If you have experienced a change in circumstance in recent months that could affect you being able to stay in your home, please seek advice as soon as you can.

There are many ways in which a person or their family can become homeless or find themselves at risk of losing their home including:

  • Reduced income
  • Interest only mortgage term is due to end
  • Mortgage payment holiday is coming to an end
  • Mortgage arrears
  • Relationship breakdown
  • Suffered ill health

We offer advice and support about housing options to those who are homeless, who may be at risk of losing their home, who have other urgent housing needs, or who simply want to know more about the options that are available to them.

Contact the Homeowner Team by phone or email for advice and assistance.

Reporting anti-social behaviour

The Anti-Social Behaviour (ASB) Team  is committed to preventing and responding to ASB and protecting victims of ASB in the Dudley borough. 

If you are experiencing noise or other form of nuisance behaviour from your neighbours, please speak with them about your concerns in the first instance if you are able to and it is safe to do so; this may help to resolve the situation. 

Please also remember to be mindful of your neighbours yourselves. 

If your concern relates to a criminal matter please contact 101, or 999 in an emergency.

Do you have a spare room?

Dudley Council is supporting the YMCA Open Door campaign to recruit families in the Dudley borough who can offer a temporary home to a young person in need. The temporary accommodation could be for a few nights or on a longer-term basis.

If you could provide support to a young person or would like more information call 0121 524 1957 or e-mail opendoor@ymcabc.org.uk

Council News

View the latest edition of Your Borough, Your Home for news about services and events from Dudley Council. The newsletter also includes a four page section of housing news for tenants and leaseholders.