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We are currently experiencing exceptionally high call volumes and there may be a longer wait than usual.  If your query is not urgent please try calling again tomorrow. Please note that many of our services are available online MyDudley.

Dudley Council
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COVID-19 E-Bulletin

This is our COVID-19 E-bulletin page to support all childcare providers, containing updates and information we think will be useful for you. All guidance and supporting documents can be viewed below.

Government guidance living safely with respiratory infections, including coronavirus (COVID-19) last updated 13 April 2022

Government guidance published 29 March 2022 outlines the next steps for living with COVID. 

Public Health

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Chest infection poster (PDF 0.80MB)
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Coronavirus doesn't take a break poster (PDF 1.48MB)
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Coronavirus symptoms poster for your setting and parents. V2. (PDF 0.80MB)
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COVID-19 Parent/Carer Information Sheet for children attending an Early Years Childcare Setting (PDF 122.03KB)
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COVID's Not Over Poster. (PDF 25.84KB)
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COVID-19 Vaccine Conversations. (PDF 0.84MB)
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CSV template for adding children. (CSV 71.00bytes)
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Flu Fighter's on a Vacc-tastic Voyage Story. (PDF 2.94MB)
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Updated 27 January 2022 - Early Years Symptom Management Standard Operating Procedure (SOP) for Education and Childcare settings for academic year 2022/23. Version 9. (DOCX 4.06MB)
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New - Standard Operating Procedure (SOP) frequently asked questions. (DOCX 1.66MB)
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School Life COVID Reporting User Guide. Version 1. (DOCX 1.85MB)
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User registration form for infectious disease notification and management system. (XLSX 9.81KB)

Health and Safety

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Emergency planning and response in education, childcare and children's social care. Updated August 2022 (PDF 302.34KB)
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For all organisations that rely on a safe water supply for business activities. May 2020 (PDF 0.53MB)
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Hand sanitiser vehicle fire risk (PDF 179.97KB)
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Warning - Significant injury and death from falling fire surrounds - October 2021. (PDF 143.65KB)

Safeguarding

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Child Protection and Safeguarding Policy and COVID-19. August 2020 (PDF 112.48KB)
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Core Group Meetings - Practice guidance for child, family, practitioners and multi agency professionals. (DOCX 3.21MB)
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Key principles of Information Sharing and safeguarding children. (PDF 403.76KB)
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Report for conference - blank (DOCX 43.56KB)
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Safe and Well Log (DOCX 16.26KB)
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Homelessness - Willow Project Outreach Service (PDF 8.44MB)
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Willow Project Outreach Referral Form (DOCX 61.37KB)

Business Support

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Counselling and Therapeutic Support for Early Years Staff and Parents. (PDF 97.12KB)
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Counselling and Therapeutic Support Line for Early Years Staff and Parents (PDF 117.85KB)
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Help and Support Information for Families (PDF 0.55MB)
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Mental Health Guide V1 (PDF 158.52KB)