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Policies and procedures for the booking, attendance and cancellation of all Early Years and Childcare courses, including forums, networks and meetings.

Attendance policy

Training events start promptly at the advertised start time, so please ensure you arrive in plenty of time and that you have booked onto the event in advance.

All course places must be pre-booked. Please be aware that if you attend training without booking and your name is not on the register, unfortunately you will be asked to leave the course and to book a place on another course date. If you are attending in place of another colleague you must amend the booking details with the training team at least 24 hours in advance of the course start date. 

Booking policy

Training events can be found and booked online through Dudley’s Early Years and Childcare Training Programme.

Cancellation policy

Many of our courses are oversubscribed and late cancellation or non-attendance is a wasted opportunity for people on the waiting list. Furthermore, training fees are expensive and trainers and venues will charge us if a course is cancelled without two weeks’ notice. 

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