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We provide a range of pest control services, (Monday to Friday) and we can also offer advice and guidance on most pest problems.  This service is only available to properties located within the borough of Dudley.


Advice about what you can do to prevent pests infesting your home and treatments you can carry out yourself.

Removal of animal carcasses

The Council will respond quickly to requests for the removal and disposal of dead animals found on the highway or open land.

Commercial services

Pest infestations cost businesses money. Pests damage and contaminate food, gnaw through electrical cables and cause disease. As a food business proprietor it is YOUR responsibility to deal with pests effectively.

Pest control standards

Our Pest Control Service:

  • Uses trained and qualified staff;
  • Provides free advice;
  • Will carry out the most appropriate method of treatment;
  • Will not carry out unnecessary treatments;
  • Complies with current health and safety requirements and industry best practice;
  • Carries appropriate public liability insurance;
  • Uses safe, modern pesticides that are approved for UK use.

Pests not treated

The Pest Control Service do not provide treatment for the following animals:

  • Squirrels
  • Foxes
  • Pigeons

Whilst we do not provide treatments for these animals we are happy to offer advice if you have problems with any of the above.


Badgers and their setts are protected under the Protection of Badgers Act 1992, which makes it illegal to kill, injure or take badgers or to interfere with a badger sett. The term ‘badger sett’ is normally understood to mean the system of tunnels and chambers, in which badgers live, and their entrances and immediate surrounds.

The Council is not responsible for solving problems relating to badgers and cannot offer advice.

The Natural England web site contains a considerable amount of information about badgers including a frequently asked questions section.

Alternatively there is a network of over 60 local Badger Groups across Great Britain, all working for the protection of their local badgers. Please see the Badger Trust website for further information.


Due to their environmental importance, we do not provide a treatment for bees, please contact the British Beekeepers Association.


For further information please view our Frequently Asked Questions section

Good sources of advice

The Bat Conservation Trust aims to secure and enhance bat populations for future generations to enjoy.

British Pest Control Association represents commercial pest control companies and includes a directory of members.

DEFRA provides advice on a range of wildlife control issues, including licences.

Natural England provides advice on protected species including bats and badgers.

Froglife provides advice on snakes and amphibians.

Royal Society for the Protection of Birds provides advice on seagulls, pigeons, bird deterrents and wild birds.

  • For more Enquiries please use our Online Form below

    Pest Control General Contact Form

    Telephone 0300 555 2345 Monday to Thursday 08:00-16:00 and Friday 08:00-15:30