Trading Standards enforce a wide range of environmental and consumer legislation by investigating complaints, inspecting and advising businesses, and taking legal matters where necessary.
Find out more about what we do, and how we can help you.
Browse our database of reliable approved traders to carry out maintenance work in and around your home.
If you think you may have been targeted by a rogue trader or a scam, find out more and how we can help you.
Become a volunteer and help us with our programme of age restricted products test purchasing.
Follow our twitter feed @myDudleyTSO to get the latest advice and information, or view the documents below.
Online complaint: Citizens Advice Consumer Service
Telephone helpline: 08082 231133
Calls from mobiles and landlines are free. Lines are open Monday to Friday, 9am to 5pm. Lines are closed on bank holidays. An adviser will answer your call as soon as possible, usually within a few minutes. Once you're speaking to an adviser your call should take an average of 8 to 10 minutes.
Out of Hours / Bogus Caller Hotline: 01384 812045 available 24/7
Telephone: 01384 817997
Opening hours: 9.00am–5.00pm Monday to Friday (excluding bank holidays)